Records Information Specialist

Service Corporation International • Indianapolis, IN

2d

About The Position

The Records Information Specialist reviews property records, including contracts, legal documents, and other records, to establish property ownership and rights. The role compares information across sources, reconciles discrepancies, and enters verified information accurately. It requires detailed, efficient work and professionalism when interacting with team members, location staff, and other organizational groups.

The specialist retrieves records from varied locations, assists with spreadsheet quality assurance and property verification, reviews completed reconciliation work, and provides workload summaries when needed. The role also collaborates with group leadership and corporate departments on high-priority projects, data flow, and deadlines, and identifies opportunities to streamline daily work. Occasional travel, including extended out-of-state or statewide trips, may be required.

Requirements

• High school diploma or equivalent.
• At least 2 years of applicable work experience in a field requiring strong attention to detail, such as auditing contracts and financial records.
• Strong problem-solving abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong attention to detail and quality control, with care in the presentation of work.
• Self-motivation and ability to meet tight deadlines while maintaining quality.
• Strong verbal communication skills and ability to articulate project status.
• Ability to travel occasionally, up to approximately 30%, as required.
• Ability to work beyond standard hours as needed.
• Ability to stand for up to 6 hours per day and sit for up to 6 hours per day.
• Ability to climb stairs frequently and ascend and descend step-ladders to retrieve files, including in tight spaces.
• Manual dexterity for handling paperwork and using calculators, computers, and phones.
• Ability to move bankers boxes of files weighing approximately 50 pounds.
• Keen vision, with or without corrective lenses, to read historical paper and electronic documents and accurately transcribe information.

Nice To Haves

• Bachelor’s degree in Business, Accounting, Finance, or a relevant field of study.
• Lean experience.
• Knowledge of funeral and/or cemetery field operations.
• Intermediate Excel skills, including complex formulas, pivot tables, and VLOOKUPs.

Responsibilities

• Review name, address, date, and other critical data fields for completeness and accuracy.
• Enter reconciled and reviewed critical information and other vital statistics.
• Reconcile discrepancies between multiple record sources.
• Identify variances in location records, including ownership, dates, and transfers.
• Retrieve records from vaults, shelves, file cabinets, attics, basements, and other locations.
• Assist with quality assurance and analysis of Excel spreadsheets.
• Assist with property verification walks with a location maintenance representative.
• Perform quality reviews of completed reconciliation work.
• Manage workload and provide summary reports to management when necessary.
• Work with group leadership on high-priority projects and coordinate with corporate departments on data flow and deadlines.
• Identify opportunities to streamline daily work tasks.
• Adapt to changing work requirements and environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED