Records Information Specialist

SCI Shared Resources•Indianapolis, IN

About The Position

The Records Information Specialist reviews property records, including contracts, legal documents and other records, to establish property ownership and rights. The role compares data from multiple sources, reconciles discrepancies, and accurately enters critical information and vital statistics. It also supports quality assurance, spreadsheet analysis, property verification walks, and high-priority projects while maintaining professional communication with colleagues and other organizational groups. The position requires detailed, accurate work and may involve travel, physically retrieving records, and adapting to changing work requirements.

Requirements

High school diploma or equivalent.
At least 2 years of applicable work experience in an area requiring strong attention to detail, such as auditing contracts and financial records.
Strong problem-solving abilities.
Proficiency in Microsoft Word, Excel and Outlook.
High attention to detail and a careful eye for quality control and work presentation.
Self-motivation and ability to meet tight deadlines while producing high-quality work within time constraints.
Strong verbal communication skills and ability to articulate project status as needed.
Ability to travel occasionally, up to approximately 30%, as required.
Ability to work beyond standard hours as the need arises.
Ability to frequently stand for up to 6 hours per day and sit for up to 6 hours per day.
Ability to frequently climb stairs and ascend or descend step-ladders to retrieve files, including in tight spaces.
Manual dexterity for paperwork and use of calculators, computers and phones.
Ability to move bankers boxes of files weighing approximately 50 pounds.
Keen vision, with or without corrective lenses, to read historical paper and electronic documents and accurately transcribe information.

Nice To Haves

Bachelor’s degree in Business, Accounting, Finance or a relevant field of study.
Lean experience.
Knowledge of funeral and/or cemetery field operations.
Intermediate Excel skills, including complex formulas, pivot tables, VLOOKUPs and other intermediate functions.

Responsibilities

Review names, addresses, dates and other critical data fields for completeness and accuracy.
Enter reconciled and reviewed information and other vital statistics into records.
Reconcile discrepancies between multiple record sources.
Identify variances in location records, including ownership, dates and transfers.
Retrieve records from locations such as vaults, shelves, file cabinets, attics and basements.
Assist with quality assurance and analysis of Excel spreadsheets.
Assist with property verification walks with a location maintenance representative.
Perform quality reviews of completed reconciliation work.
Manage workload and provide summary reports to management when necessary.
Work with group leadership on high-priority projects and coordinate with corporate departments to manage data flow and deadlines.
Identify opportunities to streamline daily work functions.
Adapt to changing work requirements and environments.
Maintain professionalism when interacting with the team, location staff and other organizational groups.