Records Specialist

City of Owasso•Owasso, OK

2d•Onsite

About The Position

The Records Specialist performs administrative and record-keeping duties, processes and stores law enforcement records, and completes related work as required. This position serves as a frontline employee in the police department office and works under the general direction of the Records Supervisor, while reporting to the Support Services Captain. The position has no direct supervisory responsibility. It is a full-time, non-exempt role with a 40-hour work week. The listed schedule is Monday through Thursday, 7:30 a.m. to 5:30 p.m., and Friday, 7:30 a.m. to 11:30 a.m. The hourly salary is $19.07–$23.84, depending on qualifications and experience. The work is performed in an indoor, shared office space near the entrance and lobby of the police department. Duties may involve prolonged sitting or standing at a workstation, walking, reaching, repetitive motion, handling, feeling, hearing, and sustained mental and visual attention. The employee must be able to access files in a seven-foot file cabinet and lift up to 50 pounds. Employment requires successful completion of a background investigation, polygraph, and pre-employment drug screening.

Requirements

High school graduate or GED.
Proficiency in Word and Excel, with strong data-entry skills.
Effective oral and written communication skills.
Dedication to providing positive customer-service experiences.
Strong organizational skills.
High attention to detail and accountability to high quality-control standards.
Quick and accurate keyboarding skills.
Cooperative work-team attitude.
Ability to maintain confidentiality.
Ability to work in a shared office space as a frontline department employee.
Successful completion of a background investigation, polygraph, and pre-employment drug screening.
Ability to see well enough to operate equipment, read directions, inspect work, and view a computer screen and fine print, sometimes for sustained periods.
Ability to hear well enough to converse by phone or in person.
Ability to use hands and fingers to operate equipment, answer the phone, use a computer keyboard, and write and file.
Ability to operate equipment required for essential job functions.
Physical agility to access files throughout a seven-foot file cabinet.
Ability to lift up to 50 pounds.

Responsibilities

Process police reports and perform quality control on them.
Log and maintain police records for investigative and statistical reports.
Prepare informational and statistical reports for state and local agencies.
Release reports, video, and audio files for subpoenas and provide redacted information in accordance with Oklahoma Open Records Act requests.
Take payments for police department services and jail bonds.
Provide customer service to department employees, city staff, citizens, and the public in person and by telephone.
Answer public questions and make referrals to other city departments and outside agencies as needed.
Maintain confidentiality of work-related issues and department information.
Learn, navigate, and use internal police department software and systems, adapting to new technology and following established procedures.
Perform other assigned duties in a positive manner that supports the vision and strategic objectives of the division, department, and City of Owasso.