Records Specialist

Texas State Technical College•Waco, TX

About The Position

The Records Specialist works in the Registrar’s Office centralized processing center, specializing in student records for admissions and enrollment processes. The role verifies document authenticity in accordance with state and federal guidelines, maintains accurate academic records in compliance with institutional standards, and provides guidance on residency reclassification requirements. The starting salary is $41,000. The position may require National Student Clearinghouse training or Texas Higher Education Coordinating Board Reporting training because of its responsibilities. An associate degree is required, with a bachelor’s degree preferred; exceptional experience may be considered instead of the educational requirements. Candidates should have 1–3 years of experience in student records management, higher education, or a related field. TSTC is an equal opportunity employer. Finalists will be subject to a criminal history background check. If hired, employees must complete Form I-9 and present acceptable original identity and work-authorization documents no later than the third day of employment.

Requirements

  • Associate’s degree; exceptional experience may be considered in lieu of educational requirements.
  • 1–3 years of experience in student records management, higher education, or a related field.
  • Ability to maintain and organize student records.
  • Ability to verify document authenticity according to guidelines.
  • Skill in identifying and resolving discrepancies in student records.
  • Ability to collaborate effectively with departments to ensure compliance.
  • Proficiency with online applications for record-keeping.
  • Knowledge of transcript printing and enrollment verification.
  • Understanding of residency requirements and ability to provide guidance.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Demonstrate TSTC’s values of Excellence, Accountability, Service, and Integrity with stakeholders, customers, students, and community members.
  • Provide specialized support for student records, including transcript printing, Continuing Education registration, Dual Enrollment, enrollment verifications, and Degree Verify requests.
  • Verify document authenticity according to state and federal guidelines.
  • Identify and resolve routine discrepancies in student records, escalating complex matters to senior colleagues.
  • Manage student records to maintain compliance with state, federal, and institutional standards, making adjustments as needed.
  • Collaborate with departments statewide to support the implementation and adherence to student-record protocols.
  • Use online applications to verify and maintain accurate academic records.
  • Guide students on acceptable evidence for establishing domicile and meeting residency reclassification requirements.
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