Medical Records Specialist - Treasure Valley Hospital

SCA Health•Boise, ID

1d•Onsite

About The Position

The Medical Records Specialist supports medical records operations at Treasure Valley Hospital by maintaining, assembling, analyzing, filing, retrieving, and routing patient records. The role interacts with admitting areas, physicians’ offices, physicians, and authorized hospital staff; maintains chart-location and deficiency systems; and tracks records needing completion. Outpatient and inpatient records must be assembled and analyzed within two working days of discharge. The position requires accurate communication, confidentiality of protected health information, sound judgment, independent problem solving, and respectful, cooperative service to patients, families, visitors, physicians, and coworkers. Attendance at the workplace is an essential function. The specialist follows facility policies, participates in relevant continuing education, maintains a clean and safe work area, and works overtime when assigned due to workload or staffing needs. Flexible hours may be required based on facility needs.

Requirements

High school diploma or GED equivalent.
Experience in a medical office or hospital setting.
Knowledge of medical terminology.
Computer knowledge, including Excel, Word, and Outlook.
Ability to maintain confidentiality of protected health information.
Ability to use judgment and perform independent problem solving.
Ability to communicate effectively and work cooperatively with patients, families, visitors, physicians, coworkers, and other departments.
Ability to work flexible hours based on facility needs.

Nice To Haves

Knowledge of Cerner Powerchart.

Responsibilities

Make, receive, and direct telephone calls; answer inquiries appropriately.
Maintain medical records operations by following policies and procedures, reporting needed changes, and accurately filing and retrieving records.
Interact with admitting areas and physicians’ offices and create record folders.
Route records to physicians and other authorized hospital staff, ensuring availability and maintaining the chart-location system.
Assemble medical records and analyze their completion; record deficiencies and assign them to the appropriate area for completion.
Maintain chart-location and deficiency systems.
Assemble and analyze outpatient and inpatient records within two working days of discharge.
Complete assignments within required time frames and workload schedules.
Report to work on time and return promptly from meals and breaks.
Work overtime when assigned by a supervisor due to workload or staffing shortages.
Maintain a clean, neat, and safe work area.
Communicate and relay information accurately and promptly while maintaining confidentiality of patients’ protected health information.
Maintain effective working relationships with other departments and notify a supervisor of unusual conditions or facility problems.
Provide courteous, respectful, caring service to patients, families, visitors, physicians, and coworkers; respect privacy and dignity.
Use judgment and independent problem solving, make logical decisions, prioritize work, and seek guidance or resources when needed.
Recognize and respect patients’ and families’ cultural values and beliefs.
Support facility policies, attend continuing education specific to the practice area, and comply with the dress code, name-badge requirement, and tobacco-free policy.
Adapt to procedural and assignment changes, accept guidance, assist others, and contribute to a positive team environment.