Medical Records Specialist

Adara Home Health•Mendota Heights, MN

About The Position

The Medical Records Specialist is responsible for medical records and administrative functions for parent and branch offices, ensuring provider orders meet Home Health Federal Conditions of Participation requirements and are complete and appropriately documented in compliance with federal and state requirements and company policies and procedures. This position reports to the Compliance Manager and works full time Monday through Friday, 8:00 a.m. to 5:00 p.m. The role provides administrative and branch support to employees and customers, maintains confidentiality, and communicates professionally with others. It manages provider orders and provider information, supports medical records requests, and performs clerical duties as assigned.

Requirements

High school diploma or equivalent minimum education requirement.
At least two years of experience in a health care facility or home care field; related experience in health care, business administration, or education is identified as preferred.
Excellent written and oral communication skills, including interpersonal communication and teaching skills.
Strong time-management skills and the ability to multitask, prioritize work, and work independently with minimal supervision.
Professionalism, attention to detail, and problem-solving skills.
Ability to follow standards and procedures and make appropriate judgments in support of regulatory and company requirements.
Ability to adapt to change, manage varied assignments, establish priorities, and ensure duties are completed.
Ability to build and maintain professional relationships.
Basic computer skills and willingness to learn new software; accurate typing at a minimum of 50 words per minute.
Pass initial and ongoing background studies and screenings, including those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals and Entities.

Nice To Haves

Knowledge of Microsoft Word and Excel.
Experience with Electronic Medical Records and Microsoft Outlook.

Responsibilities

Provide administrative and branch support to employees and customers through organizational and communication tasks.
Complete assigned duties accurately, with high quality, and in a timely manner; communicate barriers to the supervisor.
Serve as a resource for information about company services and reflect the company’s mission and values in professional relationships.
Maintain positive and effective communication with employees and customers and protect confidential information about clients, families, and employees.
Manage provider orders to ensure compliance with Home Health Conditions of Participation.
Review provider orders before sending and verify upon receipt that documentation meets home health certification requirements.
Follow up on unsigned provider orders according to company policy and process, and remain proficient in the systems used for orders management.
Maintain knowledge of home health care certification compliance and pursue educational opportunities to stay current and effective.
Maintain accurate provider information in company EMRs, including verifying licensure, PECOS registration, NPI registration, and Medicaid provider enrollment.
Prepare informational correspondence to clients and physicians as needed and directed to assist in managing provider orders.
Collaborate with employees and other health care team members to coordinate medical records requests as directed.
Manage work assignments effectively and remain flexible when changes arise.
Serve as a resource and backup for delegated tasks as assigned.
Perform miscellaneous clerical duties under the direction of the Operations Supervisor, Clinical Compliance Specialists, and Billing Manager.
Perform other duties as assigned.