Medical Records Specialist

Eye Care Partners•Tyler, TX

2d•Onsite

About The Position

The Medical Records Specialist is responsible for processing all medical records requests through prompt and courteous service in a high-volume, patient-focused environment.

Requirements

Must exhibit patient confidentiality at all times
Must be detail-oriented and able to work with changing priorities
Strong written and verbal communication skills required
Favorable result on Background Check required
Must be able to provide proof of identity and right to work in the United States
High school diploma or general education degree (GED) required
One year of related experience and/or training; or equivalent combination of education and experience

Nice To Haves

Previous experience working with medical records in the healthcare industry preferred
Experience using Electronic Medical Records (EMR) systems preferred

Responsibilities

Promptly answer and triage all incoming calls from patients, employees and other health care professionals in a professional and polite manner
Responds to written or telephonic requests for medical records in a timely manner
Maintains patient files in Electronic Medical Record (EMR) system
Responds to subpoenas according to operational standards
Retrieve patient information as directed
Communicates problems or irregularities according to management
Scan, sort, index and deliver all charts, faxes and miscellaneous correspondence
Maintains patient confidentiality by adhering to professional standards, policies and procedures, and federal and state requirements
Maintain patient confidentiality and HIPAA requirements
Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
Other duties as assigned