Medical Records Specialist

Emblem Home Health and Hospice•Phoenix, AZ

1d•Onsite

About The Position

The Medical Records Specialist manages clinical records operations for Emblem Home Health & Hospice, ensuring the accuracy, confidentiality, and regulatory compliance of clinical records. The role supports care teams through records administration, audits, order follow-up, and maintenance of the clinical records information system. This is a full-time, in-office position with a Monday–Friday schedule. The position also provides backup support to intake and front office teams and assists with authorized record requests and other administrative duties.

Requirements

At least 1 year of experience in clinical records management; home health or hospice experience is preferred.
Working knowledge of healthcare regulations and information systems.
Excellent organizational, communication, and follow-through skills.
Ability to work independently while supporting a collaborative team.
Professional discretion and commitment to confidentiality.

Nice To Haves

Experience in home health or hospice clinical records management.

Responsibilities

Manage daily clinical records operations and oversee the clinical records process.
Ensure compliance with state, federal, and regulatory requirements.
Safeguard patient confidentiality through secure record controls and monitoring.
Conduct post-discharge administrative record audits and escalate issues appropriately.
Track and follow up on unsigned physician orders to ensure timely compliance.
Maintain and support the clinical records information system, including upgrades.
Provide backup support to intake and front office teams as needed.
Assist with authorized record requests and general administrative duties.