Real Estate Assistant Jobs

About The Position

Requirements

• Box+Dice CRM (essential)
• Microsoft 365 (Outlook, Teams, Excel, Word, SharePoint)
• CRM administration and data management
• Reporting and dashboard preparation
• Knowledge base or documentation creation platforms
• Previous experience supporting real estate, property or franchise-based businesses.
• Comfortable learning multiple software platforms quickly.
• Strong problem-solving and organisational skills.
• Proactive, responsive and customer-service focused.
• Able to identify trends and opportunities for process improvement from support and system data.
• Computer: RAM: 8GB HDD/SDD: 512 GB PU/Processor: Intel Core i5 or AMD Ryzen 5 (12th generation or newest)
• Operating System: Windows 11 Home or Pro
• Power Backup: Power station, Powerbank, UPS, and etc.
• Extra Display: Secondary/External Monitor
• Audio & Video: Noise-Cancelling Headset + Web Cam
• Internet Speed: 40-50 Mbps minimum bandwidth speed for both Download and Uploads.
• BiR as you are a contractor (Required to submit any contributions required by the government.)
• NBI or Police Clearance
• Any Government-issued ID

Nice To Haves

• RedHQ
• PropertyMe
• Real Time Agent
• Engage ListOnce
• CampaignAgent / AgentVendor
• ActivePipe
• Engage Inspect Real Estate (IRE)
• Inspection Express
• Monday.com
• Zapier or workflow automation tools

Responsibilities

• Manage and coordinate technology support requests with third-party software providers.
• Track support tickets and provide regular reporting on trends, recurring issues, response times, and user adoption challenges.
• Create and maintain Buxton-branded "How To" guides, user instructions, FAQs, and knowledge base content for business systems.
• Perform ongoing data cleansing, auditing, and maintenance within our Sales CRM.
• Assist with user account administration and general technology administration tasks.
• Provide ad hoc support to the Technology Team on projects, audits, system rollouts, and process improvement initiatives.
• Maintain documentation and ensure information remains accurate and up to date.

Benefits

• 20 Paid Time Off
• Referral Bonus - 70 AUD per successful referral to the Wingman platform (paid at 1st month mark with a client contract)
• Annual Trip - connect with the broader Wingman community in person
• Dedicated Support Contact (CSM) - someone to help you succeed and stay connected
• Access to a Network = collaborate with follow contractors and onshore specialists
• Opportunities to Upskill - optional sessions, peer learning, and developmental pathways
• More Work, More Opportunity - potential for additional contracts, Statements of Work, or expanded workloads
• High-Impact Projects - work alongside top-tier Australian partners on meaningful assignments
• Flexibility First - deliver your work in your way, with full autonomy on how you achieve outcomes
• Advisory Support - HR, Tax, and setup guidance available to make contracting seamless
• 100% Work-From-Home Contracts - all engagements designed for remote delivery