Assistant Manager - 5722

Guardian Real Estate Services LLC•Portland, OR

21d•$25 - $28•Onsite

About The Position

Guardian is hiring a full-time Assistant Manager at Wy'East Plaza, a 175-unit affordable (LIHTC) apartment community in Southeast Portland, Oregon. The Assistant Manager supports the Community Manager with daily property operations, resident paperwork, property accounting, reports, and work orders. The role helps enforce company policies and procedures and ensures compliance with Fair Housing, landlord-tenant laws, affordable housing program requirements, and other applicable regulations. The Assistant Manager coordinates with property staff, vendors, maintenance, accounting, and corporate departments to provide customer service, maintain the property's curb appeal and financial health, coordinate timely maintenance, and complete required paperwork and reports. Duties also include leasing administration, resident income certifications and recertifications, revenue collection, and move-in and move-out documentation. The position calls for an organized, professional, communicative self-starter who is comfortable in a fast-paced office environment and has general knowledge of property management operations. Affordable housing experience is preferred. The schedule is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $25.00–$28.00 per hour, depending on experience. Guardian describes a collaborative workplace that encourages employees to develop skills and pursue career growth, with training and opportunities for advancement.

Requirements

High school diploma or GED.
At least one year of experience in property management or a similar field.
Excellent attention to detail and organizational skills.
Strong mathematical skills.
Strong customer service skills.
Strong technology, internet, and general computer skills, with willingness to learn new programs as needed.
Ability to speak, read, and write in English.
Ability to communicate effectively and promptly, verbally and in writing.
Ability to complete required company training within designated deadlines and attend other training sessions as required.
If applicable, own or have access to a reliable, properly insured vehicle for business transportation and maintain a valid driver's license.

Nice To Haves

At least one year of experience working in affordable property management; strongly preferred.

Responsibilities

Represent Guardian in a positive and professional manner.
Support the Community Manager in meeting and exceeding the company's property management obligations.
Work in compliance with applicable local, state, and federal laws, including Fair Housing, landlord-tenant laws, and OSHA requirements.
Coordinate the collection and documentation of revenue in accordance with tenant lease obligations and company accounts-receivable policies.
Follow affordable housing program requirements applicable to the property.
Complete resident income certifications and recertifications accurately and on time to maintain program and regulatory compliance.
Complete move-in and move-out paperwork with residents.
Collect delinquent accounts according to legal guidelines and coordinate with accounting to maintain accurate rent rolls and accounts receivable.
Support daily leasing activities under the Community Manager's direction, including property tours, guest cards, wait-list updates, applicant follow-up, tenant billing reviews, lease-clause analysis, vacancy reports, and updates to traffic information in reports and property management databases.
Identify leasing prospects and occasionally respond to routine leasing inquiries.
Purchase goods, services, and supplies as directed by the Community Manager, and enter invoices into Yardi Voyager.
Coordinate repair and maintenance requests with the Community Manager and maintenance staff; inspect the property and vacant apartments; and coordinate vendor work and schedules.
Maintain confidentiality of resident, property, owner, and Guardian information.
Accurately record hours worked and follow daily timekeeping guidelines.
Liaise with corporate departments and maintain collaborative working relationships across departments and with coworkers.
Seek improvements to work processes and results to meet resident needs, ownership objectives, and company standards.
Perform other duties assigned by the Community Manager or Regional Property Manager.