Assistant Manager

Bach Team LLC•Kearns, UT

13d•$21 - $23

About The Position

FourSite Property Management, operating under Bach Team, aims to provide quality service and housing, valuable work experience for employees, and a fair profit while maintaining a competitive, professional image. Carrington Square is seeking a full-time Assistant Manager to help lead daily community operations and support the community’s overall success. Working closely with the Property Manager, this role focuses on leasing performance, resident satisfaction, retention, and financial results. The Assistant Manager leads and supports the leasing team, oversees resident engagement and lease renewals, monitors delinquency and in-house collections, assists with marketing, and helps maintain positive resident relationships. The role also supports reporting and operational standards. When the Property Manager is absent, the Assistant Manager serves as acting manager and oversees onsite operations.

Requirements

Strong verbal and written communication skills and commitment to exceptional customer service and resident satisfaction.
Leadership abilities and confidence coaching, motivating, and supporting a leasing team.
Excellent organizational and time-management skills, including the ability to prioritize responsibilities and meet deadlines in a fast-paced environment.
Strong attention to detail and ability to maintain accurate records, reports, and resident documentation.
Problem-solving and conflict-resolution skills, including the ability to handle sensitive resident and employee situations professionally.
Understanding of leasing operations, resident retention, lease renewals, delinquency management, and collection procedures.
Ability to analyze leasing activity, occupancy trends, and financial performance to support property goals.
Self-motivated and dependable, with the ability to take initiative and make decisions when the Property Manager is unavailable.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Ability to collaborate with onsite teams, regional leadership, and corporate departments while maintaining company policies and operational standards.

Nice To Haves

Previous multifamily property management experience, ideally in a leasing or Assistant Manager role.
Experience with property management software such as RealPage OneSite, Entrata, or Yardi.

Responsibilities

Assist the Property Manager in overseeing daily community operations and meeting property performance goals.
Lead, coach, and support the leasing team to achieve leasing goals, maintain strong conversion rates, and provide exceptional customer service.
Monitor resident delinquency, manage in-house collection efforts, and follow up on outstanding balances.
Oversee lease renewals, including resident communications, renewal offers, follow-up, and retention efforts.
Develop and implement resident engagement and retention initiatives to promote satisfaction and a strong sense of community.
Assist with leasing activities, including prospect follow-up, property tours, application processing, and lease execution.
Prepare and review weekly and monthly property reports covering leasing activity, occupancy, renewals, and delinquency.
Support property marketing efforts, including outreach, social media engagement, and maintaining a positive online presence.
Assist with resident concerns and conflict resolution, ensuring timely follow-up.
Serve as acting Property Manager in the Property Manager’s absence, overseeing onsite operations, supporting team members, and addressing daily operational needs.
Support the Property Manager in maintaining company policies, procedures, and operational standards.