Assistant Manager
About The Position
RAM Partners, LLC, a full-service real estate management company managing more than 80,000 apartments across the United States, is hiring an Assistant Manager with financial experience for a multifamily property. The company specializes in managing communities for third-party owners and describes itself as service-oriented and hands-on. The Assistant Manager supports the property's financial operations and resident services, including processing payments and invoices, maintaining resident and accounting records, following up on maintenance requests, and helping resolve resident concerns. The role also promotes the community and serves as the onsite supervisor when the Property Manager is absent. Compensation is $22 to $23 per hour. The schedule may be flexible and includes weekends.
Requirements
- High school diploma or equivalent.
- Valid driver’s license.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office, including Word and Excel.
- Ability to multitask and meet deadlines in a timely manner.
- Willingness to work a flexible schedule, including weekends.
- Legal authorization to work in the United States.
Nice To Haves
- College degree is a plus.
- Experience with industry software such as YARDI or E Site.
Responsibilities
- Complete daily transactions and tasks related to the community’s financial operations, including collecting and posting rent, fees, and other payments, preparing deposits, and preparing financial reports.
- Review and submit invoices from vendors and service providers for payment.
- Review resident files and accounting records, communicate with residents about outstanding balances, and implement procedures to collect delinquencies.
- Process resident move-outs by reviewing lease terms and notice requirements.
- Follow up on service requests with the maintenance team and ensure resident requests are completed.
- Promote the community by highlighting its unique features and benefits and what distinguishes it from competitors.
- Promote resident satisfaction by serving as a resource for residents to express concerns and assisting with resolution.
- Act as the onsite supervisor when the Property Manager is absent.
Benefits
- 15 days of paid time off per year, prorated based on start date.
- 9 paid holidays and 1 floating holiday per year.
- Medical, dental, and vision insurance.
- 401(k) with employer match.
- Company-paid life insurance.
- Company-paid short-term and long-term disability after 1 year of service.
- Bonuses outlined by the property commission structure.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
