Assistant Manager

Leslie's•Norco, CA

13d•$18 - $20

About The Position

As the Assistant Manager, you will support the performance of a Leslie’s store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and merchandising objectives. You will learn best practices for training and developing the team and set the expectation of excellent customer service by leading by example. The role involves working with the General Manager on store operations, sales plans, profit margins, payroll, and controllable expenses. It also includes customer service and sales, water analysis and mechanical repairs, safety, talent identification, store presentation, merchandising, inventory control, and opening and closing duties.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent, or currently attending high school.
Valid driver's license and reliable transportation.
One year of customer service or retail experience.
Experience managing or leading a team.
Ability to achieve placement in the succession program.
Excellent communication skills and computer proficiency.
Ability to complete required training within two months of hire.
Ability to lift 50 lbs.

Responsibilities

Collaborate with the General Manager to learn store operations, sales plans, profit margins, payroll, and controllable expenses (P&L).
Conduct water analysis and mechanical repairs.
Increase commercial and residential sales and customer counts.
Ensure the team follows all safety protocols.
Identify new talent to join the team.
Maintain a welcoming store environment.
Assist with merchandising and inventory control.
Perform opening and closing responsibilities, which may include delivering the daily bank deposit.
Support customer service standards, sales plans, profitability, operating procedures, and merchandising objectives.
Learn best practices for training and developing the team, and lead by example in providing excellent customer service.