Assistant Manager

Express Oil Change & Tire Engineers•Elizabeth City, NC

13d

About The Position

The Assistant Manager inspects and services vehicles quickly and thoroughly while creating a friendly, professional customer experience. The role promotes the company’s mission and core values and contributes to team success under the guidance and direction of the Store Manager. The Assistant Manager also oversees and manages store operations when the Store Manager is absent.

Requirements

High motivation and hands-on management skills.
Strong customer service skills and a desire to build long-term trust and relationships with customers.
Effective communication and interpersonal skills.
Ability to meet the listed physical requirements: prolonged standing, stooping, and bending; exerting 50–100 pounds occasionally, 10–25 pounds frequently, and more than 10 pounds constantly; and working at a production-rate pace involving constant pushing and/or pulling of materials.

Nice To Haves

Automotive experience is helpful but not required.

Responsibilities

Create results for customers, teammates, and the company.
Ensure customers are greeted courteously and receive a high level of customer service.
Complete work accurately and quickly so customers can remain in their vehicles.
Perform customer courtesies, including cleaning windshields and lubricating door hinges.
Perform multi-point vehicle inspections and identify additional repairs needed.
Advise the Service Consultant and/or VSI about additional mechanical service work.
Inspect power steering reservoir and transmission fluid levels, belts, hoses, and wiper blades; check tire air pressure.
Maintain a safe, clean, and organized work area.
Perform all duties described in the SOS book.
Oversee and manage store operations when the Store Manager is absent.
Complete inventory and stock orders.
Open and close the store.