Assistant Property Manager

BPG Real Estate Service•Wilmington, DE

20d

About The Position

The Residential Assistant Property Manager assists the Residential Property Manager with administrative and reporting duties and helps achieve the property's financial and operational goals. The role supports on-site staff supervision, rental income reporting, invoice processing, lease renewals and resident retention, collections, account processing, compliance with housing regulations, and timely preparation of apartments for leasing. The position also helps foster a sense of community among staff and residents.

Requirements

High school diploma.
Neat, professional, and positive presentation.
Superior communication and organizational skills.
Assertiveness and the ability to maintain occupancy.
Ability to multitask in a fast-paced environment and attention to detail with procedures and paperwork.
Ability to work well in a team environment.

Nice To Haves

Bachelor's degree in a related field.
At least one year of experience as an Assistant Property Manager.
Working knowledge of Microsoft Office products.
Experience with MRI software.

Responsibilities

Assist the Property Manager in supervising on-site staff to achieve the property's financial and operational goals.
Accurately and promptly report and post rental and other income, and assist with weekly invoices using the company-authorized accounting system.
Process approved renewals monthly, follow up with residents to meet signing deadlines, and obtain a minimum 60% retention rate.
Help create a sense of community among staff and residents, including organizing a monthly resident Happy Hour.
Ensure pre-billing is accurate, including rental charges, recurring concessions, utility charges, and premium month-to-month lease assessments; audit prepaid accounts weekly.
Assist the Collections Specialist with assessing late fees according to company policy, collecting delinquent accounts, and sending delinquency and eviction notices.
Help the Property Manager compile and send final move-out statements, process former-resident accounts through the community's designated entity, and submit collection accounts promptly.
Complete required weekly, monthly, quarterly, and annual reports thoroughly and on time.
Work with the Property Manager to turn apartments around quickly and prepare them for immediate leasing.
Understand, interpret, and apply applicable federal and state housing regulations.