Assistant Community Director

Indigo Real Estate Services • Issaquah, WA

5d

About The Position

At Indigo Real Estate, the Assistant Community Director is responsible for planning, controlling, and directing the day-to-day operation of the property while maintaining effective and harmonious resident relations. The role structures office workflow and organization, holds daily team meetings, and manages the property to meet corporate financial objectives while protecting real estate value and integrity and complying with fair housing requirements, government agency standards, applicable partner requirements, laws, and company policies.

The position oversees or supports personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and property compliance. It ensures adherence to safety procedures and maintains accurate site-level accounting for revenue and expenses, including rent collection and timely invoice and bid submission. The role also establishes weekly and monthly reporting standards and maintains accurate resident files and affordable housing compliance where applicable.

The Assistant Community Director collaborates on property marketing strategies and helps coordinate and update advertisements and listings, particularly through third-party Independent Listing Services. The role prepares materials for annual budgets, monitors cost center expenditures and forecasts against financial targets, and provides general support to the Investment Manager. Other duties may be assigned.

Requirements

• Presently or recently employed with a property management company.
• At least 3 years of property management experience.
• At least 3 years of experience working in the Low-Income Housing Tax Credit (LIHTC) program.
• Resume must include the number of units for current and past employment.
• Experience supporting lease-up or property launch goals and timelines.
• Experience successfully managing more than one community.
• Ability to communicate effectively verbally and in writing.
• Ability to exercise quick and accurate judgment and maintain confidentiality.
• Effective conflict resolution and customer service skills.
• Ability to set priorities and multitask with strong attention to detail.

Nice To Haves

• Experience managing multifamily or 55+ senior properties.
• Ability to supervise a team of 3 or more.
• Extremely organized and structured.
• Able to work well under pressure and be self-motivated and self-directed, including working with or without direct supervision.
• Working knowledge of Yardi or other property management software.

Responsibilities

• Plan, control, and direct the day-to-day operation of the property.
• Maintain effective and harmonious resident relations.
• Structure office workflow and organization and hold daily meetings with the team.
• Manage the property to meet corporate financial objectives and protect the value and integrity of the real estate.
• Ensure compliance with fair housing requirements, government agency standards, applicable partner requirements, laws, and company policies.
• Oversee or support personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, reporting, and compliance.
• Ensure adherence to safety policies and procedures.
• Maintain accurate site-level accounting for revenue and expenses, including rent collection and timely submission of invoices and bids.
• Establish weekly and monthly reporting standards and maintain accurate resident files and affordable housing compliance where applicable.
• Collaborate on property marketing strategies and assist with coordinating and updating advertisements and listings, especially through third-party Independent Listing Services.
• Prepare materials for annual budgets and monitor cost center expenditures and forecasts in line with financial targets.
• Provide general support to the Investment Manager and perform other duties as assigned.

Benefits

• Competitive salary
• Performance incentives
• Full benefits package for full-time employees upon meeting eligibility requirements
• Medical, dental, and vision coverage
• Medical flexible spending account
• Life insurance
• 401(k) retirement savings plan with employer match
• Vacation time
• Sick and Safe Leave
• Additional employee resource programs
• Reasonable accommodations for qualified individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed