Assistant Community Director
About The Position
The Assistant Community Director assists the Community Director with all phases of community operations while working toward the property's budgeted financial goals under the direction of the Regional Director. The role maintains community bookkeeping, ensures fees are charged and legal proceedings are filed promptly and according to company policies, and supports marketing, leasing, rent collection, budgeting, and administration. The Assistant Community Director also works with the team to meet the quality maintenance standards set by Woodward Management Partners and the Community Director.
Requirements
- Valid driver's license and dependable transportation.
- High school diploma or GED equivalent.
- A minimum of 1–3 years of property management experience or 3–5 years of collection experience.
- Experience with Yardi or equivalent property management software.
- General knowledge of computers and programs such as Word and Excel.
- Ability to endure walking, squatting, bending, stair climbing, and prolonged standing.
- Ability to work 1–2 weekends per month.
- Must pass a background check and drug screen.
Responsibilities
- Represent Woodward Management Partners professionally and maintain a courteous attitude when working with residents, vendors, employees, subordinates, and the public.
- Help ensure compliance with federal Fair Housing laws, the Americans with Disabilities Act, and applicable city, county, and state regulations.
- Follow OSHA standards and company safety policies.
- Communicate operational issues to the Community Director, including delinquent and prepaid accounts.
- Provide customer service and resolve resident complaints.
- Schedule vacant-apartment turns with contractors and compile billing invoices for former residents' final accounting statements.
- Support the renewal process and prepare renewal leases for signatures.
- Maintain knowledge of community policies, specials, market conditions, and competitor information.
- Help maintain occupancy and profitability, control expenses, and enhance rental growth.
- Assist the Leasing Specialist with apartment showings and leasing, applicant screening, move-ins, move-outs, and other duties as needed.
- Perform other duties assigned by the Community Director.
Benefits
- 100% paid employee healthcare
- Dental, vision, and LTD coverage
- Paid PTO and holiday time
- 401(k) investment plan
- Employee apartment discount
- Employee referral programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
