Assistant Community Director

Indigo Real Estate Services • Issaquah, WA

7d • $22 - $24

About The Position

At Indigo Real Estate, the Assistant Community Director is responsible for planning, controlling, and directing the day-to-day operation of a property while maintaining effective and harmonious resident relations. The role structures office workflows and organization, holds daily team meetings, and helps meet corporate financial objectives while protecting the value and integrity of the real estate in accordance with fair housing requirements and applicable government agency standards.

The position ensures property compliance and encompasses personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with partners, laws, and company policies. It also supports safety practices, site-level accounting for revenue and expenses, rent collection, invoice and bid submissions, resident files, affordable housing compliance where applicable, marketing and listings, and annual budgeting and expenditure forecasts. The role provides general support to the Investment Manager and performs other duties as assigned.

Requirements

• Present or recent employment with a property management company.
• At least 3 years of property management experience.
• At least 3 years of experience working in the Low-Income Housing Tax Credit (LIHTC) program.
• Resume must include the number of units for current and past employment.
• Experience supporting lease-up or property launch goals and timelines.
• Experience successfully managing more than one community.
• Ability to communicate effectively verbally and in writing.
• Ability to exercise quick and accurate judgment and maintain confidentiality.
• Effective conflict-resolution and customer-service skills.
• Ability to set priorities and multitask with strong attention to detail.

Nice To Haves

• Experience managing multifamily or 55+ senior properties.
• Ability to supervise a team of 3 or more.
• Highly organized and structured.
• Ability to work well under pressure; self-motivated, self-directed, and able to work with or without direct supervision.
• Working knowledge of Yardi or other property management software.

Responsibilities

• Plan, control, and direct day-to-day property operations and maintain effective resident relations.
• Structure office workflow and organization and hold daily meetings with the team.
• Manage toward corporate financial objectives while protecting the value and integrity of the real estate and following fair housing requirements and applicable government agency standards.
• Ensure property compliance requirements are met.
• Support personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, reporting, and compliance with applicable partners, laws, and company policies.
• Ensure adherence to safety policies and procedures.
• Maintain accurate site-level accounting for revenue and expenses, including rent collection and timely submission of invoices and bids.
• Establish weekly and monthly reporting standards and maintain accurate resident files and affordable housing compliance where applicable.
• Collaborate on property marketing strategies and coordinate updates to advertisements and listings, especially through third-party Independent Listing Services (ILS).
• Prepare materials for annual budgets and monitor cost center expenditures and forecasts in line with financial targets.
• Provide general support to the Investment Manager and perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Medical flexible spending account.
• Life insurance.
• 401(k) retirement savings plan with employer match.
• Vacation time.
• Sick and safe leave.
• Additional employee resource programs.
• Competitive salary and performance incentives.
• Full benefits package for full-time employment upon meeting eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed