Quality Supervisor Jobs

About The Position

Requirements

• Associate’s degree in Quality Assurance, Manufacturing Technology, Engineering, or a related technical discipline; equivalent combinations of education and relevant manufacturing quality experience may be considered.
• Minimum of 3–5 years of quality assurance or quality control experience in a manufacturing environment.
• Working knowledge of GMP, SQF, HACCP principles, and quality management systems.
• Experience conducting quality inspections, investigating nonconformances, and implementing corrective actions.
• Strong understanding of manufacturing quality-control methods, inspection techniques, and process monitoring.
• Ability to read and interpret product specifications, engineering drawings, inspection criteria, and technical documentation.
• Proficiency using measuring and testing equipment, including calipers, micrometers, gauges, and other dimensional inspection tools.
• Strong analytical, troubleshooting, and root cause analysis skills.
• Demonstrated ability to supervise, train, coach, and motivate employees.
• Effective written and verbal communication skills; strong organizational skills and attention to detail.
• Ability to prioritize competing demands in a fast-paced manufacturing environment.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Ability to work collaboratively with cross-functional teams and communicate quality expectations.
• Ability to stand, walk, and move throughout a manufacturing facility for extended periods; occasionally lift and carry up to 25 pounds, with or without reasonable accommodation.
• Ability to perform visual inspections and use precision measuring equipment; wear appropriate PPE and comply with GMP, food-safety, and workplace-safety requirements.
• Flexibility to work extended hours or provide coverage across shifts as operational needs require.

Nice To Haves

• Bachelor’s degree preferred.
• At least 1–2 years of supervisory, team-lead, or demonstrated leadership experience preferred.
• Experience in plastics manufacturing, thermoforming, extrusion, or food-contact packaging strongly preferred.
• Familiarity with ISO 9001 or other recognized quality management standards helpful.

Responsibilities

• Supervise daily quality inspection and testing activities across assigned production shifts.
• Monitor product quality through raw-material, in-process, and finished-goods stages of thermoforming and manufacturing.
• Verify products meet customer specifications, dimensional requirements, visual standards, and applicable food-safety requirements.
• Review inspection reports, testing results, and production documentation to identify trends, defects, and improvement opportunities.
• Identify and document nonconforming products and ensure containment, disposition, and corrective actions.
• Coordinate product holds, inspections, and release activities in accordance with procedures and authorization requirements.
• Ensure compliance with GMP, SQF, HACCP-based food-safety programs, and applicable FDA requirements for food-contact packaging.
• Support implementation and maintenance of food-safety and quality management systems.
• Conduct routine inspections and internal audits and assist with customer audits, third-party certification audits, and regulatory inspections.
• Maintain accurate quality records, inspection reports, audit documentation, and corrective-action documentation.
• Identify and escalate food-safety risks, foreign-material contamination, and product-integrity concerns.
• Supervise, guide, and provide technical direction to Quality Technicians and Inspectors; coordinate assignments, staffing coverage, and inspection priorities.
• Train employees on quality procedures, inspection methods, testing equipment, GMP requirements, and documentation standards.
• Monitor employee performance, provide coaching and feedback, and participate in performance evaluations and corrective-action processes.
• Promote accountability, teamwork, and adherence to quality and safety procedures; ensure effective shift handoffs about quality concerns, product holds, and corrective actions.
• Investigate internal quality issues, customer complaints, product defects, and process deviations; participate in root cause analysis and CAPA initiatives.
• Collaborate with Production, Engineering, and Maintenance to resolve quality issues and reduce scrap, rework, and customer complaints.
• Monitor quality indicators, including defect rates, nonconforming products, customer complaints, and corrective-action effectiveness.
• Recommend improvements to inspection procedures, testing methods, manufacturing processes, and quality documentation; participate in continuous improvement initiatives.
• Communicate quality concerns and nonconformances to Production leadership and the Quality Manager, prepare and present quality updates and reports, and participate in production meetings and cross-functional discussions.
• Ensure quality procedures, work instructions, and inspection standards are current and consistently followed.