Quality Supervisor Jobs

About The Position

Requirements

• Bachelor’s degree in a technical or business discipline.
• 2–4 years of quality experience or experience in a related area.
• 5–7 years of manufacturing experience, with strong emphasis on Quality Management.
• 3–5 years of proven experience in a leadership role leading and developing people.
• Previous manufacturing experience at the supervisory or management level.
• Ability to motivate, influence, train, and develop people.
• Strong written and verbal interpersonal and communication skills.
• Advanced computer skills, including Microsoft Office applications.
• Excellent time-management, prioritization, motivational, and organizational skills.
• Broad knowledge of report preparation, workflow, equipment operation and maintenance, quality standards, and team behavior.
• Ability to work with multicultural personnel with diverse backgrounds and education.
• Ability to be available to address critical items in a timely manner (24/7).

Nice To Haves

• Bachelor’s degree in Engineering.
• Experience in fiber cable manufacturing.
• Strong background in managing labor, materials, and cost.
• Knowledge of Hoshin Kanri, SGA’s, and Lean Six Sigma principles.
• Competencies include safety culture, business acumen, effective communication, problem solving and analysis, project management, strategic thinking, and lean manufacturing experience.

Responsibilities

• Organize and schedule the daily activities of in-process and final inspectors, prioritizing cable testing by customer ship date.
• Lead and direct day-to-day Quality Team activities, organize workflow, and schedule staffing to maintain adequate coverage.
• Develop, implement, and maintain quality control systems and standards, methods, and procedures for inspecting, testing, and evaluating products.
• Ensure finished products meet customer and company standards and good manufacturing practices regulations.
• Recommend corrective actions to ensure conformity with quality specifications; review hold/stop-tag quality problems and follow up on corrective actions.
• Assign corrective action and final disposition of open hold tags and ensure completion.
• Monitor work-group activities and cable status in the test area; troubleshoot problems and review cable and raw-material testing procedures, data, and documentation.
• Assist with testing procedures, testing, and training as needed.
• Assist product support areas in gathering and analyzing data.
• Conduct staff and employee meetings.
• Investigate and respond to customer complaints.
• Maintain required daily, weekly, and monthly reports, audits, and documentation.
• Review cable-order and raw-material paperwork; coordinate testing status and set priorities and assignments for the Final Test Lab, Raw Materials Testing, and Product Qualification areas.
• Prepare or review safety reports, disciplinary actions, time and attendance reports, vacation requests, output reports, and procedure changes.
• Interview internal and external applicants for open quality inspector positions.
• Work with Human Resources to implement and administer the Quality Department Training and Certification program and maintain training records.
• Review employee performance and administer disciplinary action as required.
• Create a teamwork and ownership culture and help associates develop skills needed to meet business objectives.
• Follow and champion health, safety, and wellness policies and initiatives; model safe work practices and maintain an orderly work area.
• Organize and prioritize work to meet company objectives, control costs without sacrificing quality, safety, or service, and communicate with support operations and upper management.
• Train and delegate team members to cover assignments and address critical items in a timely manner.