Quality Supervisor Jobs

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Quality Manager

WoodbridgeLithonia, GA
Onsite

About The Position

The Quality Manager's primary directive involves coordinating activities both internally and externally as related to the meeting of customer's expectations. This role is responsible for formulating and maintaining quality assurance objectives to corporate policies and goals, coordinating TS16949 quality system documentation, maintenance and follow-up for the facility, and investigating and addressing customer complaints regarding quality through CARs. The manager will review test and inspection reports, direct corrective action for non-conforming material, and ensure complete records on quality issues are maintained with specifications and manuals up to date. This position requires a working knowledge of government and industry quality assurance codes and standards, and involves daily and weekend overtime, as well as travel. The role also includes understanding BIC Key performance indicators, developing and implementing corrective actions, driving lean principles, managing the Quality Department (including Quality Engineer and Quality Supervisor), ensuring good communication across shifts and departments, participating in problem-solving, VSM, and Kaizen projects, implementing SOT’s and standard work, auditing for standard work, quality, and HSE, and training, disqualifying, qualifying, and auditing teammate performance.

Requirements

  • Bachelor's degree (B. S.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

  • Certified Quality Manager (ASQ)
  • Certified Quality Auditor status

Responsibilities

  • Formulates and maintains quality assurance objectives to corporate policies and goals.
  • Coordinates TS16949 quality system documentation, maintenance and follow-up for the facility.
  • Investigates and addresses customer complaints regarding quality through CAR’s.
  • Reviews test and inspection reports; directs corrective action to be taken in cases of non-conforming material.
  • Ensures that complete records on quality issues are maintained with specifications and manuals are up to date.
  • Suggests and debates alternative methods and procedures in solving problems.
  • Analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability of finished product.
  • Maintains a working knowledge of government and industry quality assurance codes and standards.
  • This position is required to work daily and weekend overtime and to travel.
  • Other duties as required.
  • Understand BIC Key performance indicators and develop and implement corrective actions to meet or exceed BIC 75.
  • Drive lean principles to reduce waste and implement 5S and Kaizens in department.
  • Manage Quality Department including Quality Engineer and Quality Supervisor.
  • Ensure good communication across shifts, departments.
  • Participate in problem solving, VSM, Kaizen projects.
  • Implement SOT’s, standard work.
  • Audit for standard work, quality, understanding HSE.
  • Train, disqualify, qualify and audit performance on teammates.

Benefits

  • Competitive Compensation & Benefits Plan
  • Defined Contribution Plan with additional company match
  • Flexible Working Hours
  • Employee Assistance Program with free access to health and wellness coaches
  • Continuous Learning Culture – We believe in Upskilling & Internal Promotions!

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