Quality Supervisor Jobs

About The Position

Requirements

• Associates degree in a related field required
• At least six years of experience working in a Quality Assurance or similar role with an Associate's degree in a related field OR at least four years of experience working in a Quality Assurance or similar role with a Bachelor's degree.
• Must be confident in ability to make decisions balancing business requirements with quality requirements and the associated risks.
• Excellent oral and written communication skills.
• Must possess skills to make presentations to top management.
• Ability to work in matrix management and able to work collaboratively and cross-functionally as well as across the organization.
• Problem solving ability through technical knowledge.
• Must be able to multi-task and prioritize workload.
• At least 2 years in product operations, data entry, or another similar support role.
• Strong analytical skills with the ability to identify trends and communicate insights.
• Clear communication skills for engaging with cross-functional teams and presenting insights.
• Problem-solving skills for straightforward situations using judgment and established guidelines.
• Ability to prioritize tasks and manage multiple responsibilities.

Nice To Haves

• Bachelor's degree in related field preferred
• JD Edwards or an ERP system experience is a plus.
• Knowledge in ISO 9001, 13485 and 21 CFR820 is strongly preferred.
• Certification in ISO 9001 & 13485 desirable.

Responsibilities

• Plan and implement programs that ensure quality according to the requirements and guidelines of customers and in compliance with quality standards.
• Oversee a team that includes software quality engineering, quality trainer and quality specialists.
• Assist with the preparation, updating in the system of quality documentation, basing the processes on the standard of ISO 9001: 2015 and ISO 13485:2016 and FDA.
• Communicate effectively with all internal external customers to ensure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory.
• Regularly ensure manufactured products are appropriately licensed, produced and marketed.
• Perform the proper evaluation, investigation and response to customer complaints.
• Make recommendations directly with manufacturing staff on the testing or trial usage of any new or alternate products and methods affecting product quality.
• Maintain daily communication with the Departments to follow the established processes and together take actions for the improvement or problems solution detected in the product or in the processes.
• Follow up and ensure that the personnel of the Department have the proper training to perform the job duties.
• Ensure adequate operational quality controls are developed to incorporate customer and regulatory requirements.
• Foster the continual use and implementation of the philosophies and tools that are taught through our Total Quality Program.
• Supports the risk based approach to the site QMS and operations.
• Helps drives the culture of continuous improvement.
• Perform other related duties as required.

Benefits

• medical
• dental
• vision coverage
• paid time off
• disability insurance
• 401(k) with match
• life insurance
• other voluntary supplemental insurance coverages
• tuition assistance
• maternity leave
• adoption assistance
• employer/partner discounts