Quality Assurance Supervisor - Night Shift

Pilgrim's•Athens, GA

About The Position

The Quality Assurance Supervisor oversees Food Safety and Quality (FSQA) personnel and quality programs on an assigned shift, including planning and implementing the quality management program. The role supervises the team’s implementation and daily execution of product specification testing and food safety and quality procedures. The supervisor coordinates FSQA activities, supports compliance with HACCP, SSOP, USDA regulations, and customer quality programs, and communicates procedures through classroom and hands-on training. The role manages hourly and SNE QA Technicians, including use of the Kronos Timekeeping System, and works with site Operations, safety, facility, and USDA personnel to maintain safe and compliant operations. The position requires flexibility to work varying days, including weekends, and varying shifts. Limited travel with overnight stays of one to four days is expected. Work takes place in both an office and a production environment, where conditions may be wet or humid, mechanical parts are in motion, and noise is usually loud.

Requirements

Previous supervisory experience.
Understanding of USDA and OSHA regulations.
Proficient computer skills, including Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint.
Strong interpersonal communication and oral presentation skills.
Demonstrated leadership skills.
Good technical reading and writing skills.
Good math and analytical skills.
Ability to become well versed in customer quality programs in a short period of time.
Dependability, punctuality, integrity, and a strong work ethic.
Self-motivation, flexibility, and ability to adapt to a rapidly changing work environment and work well with others.
Ability to maintain a positive, efficient, and cooperative working atmosphere with coworkers and leadership teams.
Ability to work independently and uphold the company’s Quality Pillar and FSQA Programs.
Ability to navigate processing areas and equipment.
High school diploma or GED, or an equivalent combination of education and training; alternatively, three years of related experience and/or training is listed as an educational qualification.
Ability to work varying days, including weekends, and varying shifts.
Ability to undertake limited travel, including overnight stays of one to four days.

Nice To Haves

Experience in poultry further processing or slaughter.
SAP experience.
Associate degree.

Responsibilities

Supervise FSQA personnel and coordinate the team’s implementation of food safety and quality programs, including HACCP and SSOP.
Plan and implement the quality management program for the assigned shift.
Oversee daily product specification testing and execution of food safety and quality procedures.
Monitor team activities for safety and report unsafe acts to help prevent workplace incidents.
Coordinate annual LOTO training for the FSQA team with the site safety team.
Recommend quality policies and procedures to support high-quality products, processes, and services.
Communicate programs and procedures to FSQA and other plant team members through classroom and hands-on training.
Maintain effective working relationships and communication with FSQA, site Operations, and USDA personnel, ensuring USDA regulations are followed.
Work with the facility team on problem solving and root cause analyses for personnel and processing incidents.
Ensure customer quality programs are executed and communicate issues to site management to support compliance with customer specifications.
Manage hourly and SNE QA Technicians, including the Kronos Timekeeping System.
Complete additional tasks as directed by the QA Manager or QA Superintendent.
Work varying days, including weekends, and varying shifts; undertake limited travel with overnight stays of one to four days.