Quality Supervisor (Night Shift)

Flex•Buffalo Grove, IL

11d•$59,900 - $82,300

About The Position

The Quality Supervisor oversees and coordinates the Night Shift Quality Assurance Inspection function on the manufacturing floor. The role manages the quarantine and disposition of nonconforming goods and ensures that applicable policies and processes are followed. It provides immediate supervision and guidance to inspectors, directs daily shift activities, and works with management and production to establish and maintain quality goals. The supervisor also interacts with customers, vendors, and internal teams on quality issues, and supports corrective actions and employee training.

Requirements

At least 3 years of related quality experience.
Expert functional, technical, people-management, and/or process-management skills, as well as customer relationship skills for internal and external customers.
Detailed expertise in a complex functional or technical area, or broad knowledge across multiple areas, with an understanding of the function's strategic impact across sites.
Ability to guide and direct projects and business initiatives.
Financial research and statistical skills to resolve complex and conflicting goals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

Assign employees to maximize quality control goals.
Ensure directed shift staffing levels are maintained.
Hire guiders and inspectors for the shift.
Interface with HR and Finance regarding employee issues.
Research data and implement corrective actions.
Review quality reports.
Perform process and sub-factory audits.
Ensure procedures are followed and develop procedures for the quality assurance inspection operation when needed.
Provide immediate supervision and guidance to inspectors, checking work at frequent intervals.
Interact with outside customers, vendors, and functional peer groups at various management levels, serving as a liaison between customers and the division on quality issues.
Direct daily shift activities.
Confer with management and production to define and maintain quality goals.
Train shift guidance personnel and inspectors in quality processes.
Support Engineering and other functions in correcting employee errors.
Quarantine and disposition nonconforming goods.