Quality Control Supervisor - Aggregate/Asphalt

KRC Corporation•Sioux Falls, SD

About The Position

The Quality Control Supervisor plans, coordinates, and directs the quality assurance program to ensure products are produced according to established standards. The role manages the design and testing of aggregate and asphalt products to meet customer quality requirements at the best or lowest cost. The supervisor directs testing across aggregate and asphalt plants and oversees laboratory personnel, equipment, budgets, training, and quality-related customer concerns. The position also ensures test results are accurate and communicated in a timely manner, researches materials and methods, and supports compliance with safety and environmental regulations.

Requirements

Associate's degree or equivalent from a two-year college or technical school; or five years of quality control and mix design management experience; or an equivalent combination of education and experience.
Excellent written and verbal communication skills.
Strong organizational skills.
Knowledge of MS Office, including Word, Excel, and Outlook.
Ability to work independently and under time constraints.
Problem-solving ability.
Critical-thinking and project-management skills.
Ability to multitask and provide team guidance.
Reliability and dedication to coaching.

Responsibilities

Develop and analyze statistical data and product specifications to determine current standards and establish proposed quality and reliability expectations for finished products.
Formulate and maintain quality control objectives and production procedures in cooperation with other plant managers and sales representatives.
Direct workers engaged in material testing at aggregate and asphalt plants.
Plan, promote, and organize training activities related to product quality and reliability.
Investigate and adjust customer complaints regarding quality, as needed.
Identify staffing needs and hire, train, coach, and schedule personnel for laboratories at aggregate and asphalt plants.
Purchase parts, supplies, and new equipment while maintaining the established budget.
Ensure tests are performed accurately and results are communicated in a timely manner to stakeholders.
Research material quality and design for bidding projects; design and implement improved methods; and research new techniques and equipment.
Oversee repairs, maintenance, and housekeeping of laboratories and equipment.
Communicate effectively and work with difficult people in high-stress situations.
Maintain positive customer relations and treat others courteously and respectfully.
Troubleshoot and solve problems involving material quality, equipment operation, and repairs.
Monitor and discuss production problems with coworkers and managers or supervisors.
Ensure compliance with OSHA, EPA, DNR, safety, and environmental regulations.
Perform other duties as assigned.