Quality Control Supervisor

Odyssey•Memphis, TN

1d•Onsite

About The Position

The Quality Control Supervisor oversees quality, safety, and reliability of metal products throughout shipping and receiving operations in an onsite warehouse environment. The role manages inspections, shipping documentation, inventory records, load configurations, and compliance with railroad loading requirements. It also trains and supervises the Quality Control Associate and coordinates closely with warehouse personnel, forklift operators, drivers, and terminal management to support safe, accurate, and efficient operations. This is an hourly, non-exempt role expected to average approximately 40 hours per week, with overtime as scheduled. The position is safety-sensitive, has supervisory responsibilities, and requires no travel. The work is based in Joliet, Illinois, or Memphis, Tennessee. A minimum of 30 hours per week is required to maintain full-time status for benefits purposes.

Requirements

High school diploma or equivalent preferred.
Previous experience in transportation, warehouse operations, or the metals warehousing industry.
Ability to train, supervise, and support employees in daily operations.
Ability to coordinate effectively with forklift operators, warehouse staff, drivers, and terminal management.
Strong basic math skills, including calculating shipment weights and verifying quantities.
Ability to review shipping and receiving paperwork and maintain accurate records.
Understanding of safe material handling, load security, and warehouse procedures.
Analytical thinking and attention to detail.
Strong oral and written communication skills.
Teamwork and interpersonal effectiveness.
Time management, punctuality, and reliability.
Personal accountability and professionalism.
Conflict management and problem-solving skills.
Ability to work efficiently in a fast-paced warehouse environment.
Strong commitment to safety, security, and quality standards.
Ability to work in a warehouse environment, including occasional outdoor work and exposure to changing temperatures, weather, noise, and other operational conditions.
Ability to stand, walk, sit, bend, crouch, kneel, climb, balance, reach, push, and pull as needed.
Ability to lift more than 50 pounds occasionally.
Sufficient vision, coordination, dexterity, and mobility to perform essential job duties.
Ability to read, write, and communicate effectively in English.
Ability to wear required PPE throughout the workday.
Applicants must be currently authorized to work in the United States.

Nice To Haves

Experience with shipping and receiving processes, material inspections, inventory documentation, or load preparation.
Knowledge of railroad loading requirements and OSHA safety practices.

Responsibilities

Inspect incoming metal products and verify quantities, product details, destinations, and shipping documents.
Identify, document, photograph, and report damaged materials using established inspection procedures, including the 13-point CMI receiving report.
Coordinate with delivery drivers, shippers, consignees, and management to resolve product damage and determine corrective actions.
Verify that materials are correctly prepared and configured for safe shipment.
Oversee trucks delivering and picking up materials throughout the warehouse.
Maintain accurate shipping and receiving records, container sizes, LRP numbers, warehouse shipping documentation, and daily inventory logs.
Determine appropriate container sizes and LRP requirements before outbound shipments.
Calculate and verify the combined weight of LTL shipments to ensure compliance with shipping weight restrictions and determine adjustments when loads exceed limits.
Coordinate with forklift operators and warehouse personnel to ensure materials are handled, staged, and loaded correctly.
Train, supervise, and monitor the daily performance of the Quality Control Associate.
Ensure outbound loads are secured according to applicable railroad standards and loading requirements.
Communicate incidents, accidents, damages, and claims to management immediately.
Enforce use of required personal protective equipment, including steel-toed boots, safety vests, gloves, safety glasses, and appropriate work clothing.
Follow company policies, operating procedures, and applicable OSHA regulations.
Maintain a clean, organized, and safe warehouse environment and perform additional duties as assigned.