Quality Control Supervisor
About The Position
The Quality Control Supervisor leads QC Line Inspectors and inbound component and label inspectors, overseeing quality activities on the production floor. The role trains and evaluates inspectors, manages daily assignments and schedules based on production needs, and develops weekly and weekend schedules while limiting overtime when possible. The supervisor interprets and implements quality standards, supports inspectors with technical and packaging start-up issues, reviews quality procedures and records, and helps investigate nonconformances and customer complaints. The position also performs or supports product inspections, maintains coverage for absent inspectors, ensures GMP and safety compliance, manages the retain-sample program, calibrates and troubleshoots ATP instruments with the Hygiena technology support team, and orders quality supplies. It may include conducting work group meetings and other duties as needed.
Requirements
- Bachelor’s degree in a related field, or equivalent work experience.
- Two to four years of related experience or equivalent.
- Strong knowledge of dietary supplements, cosmetics or OTC processes, GMPs, and product/process validation.
- Ability to develop clear, concise, and timely oral and written reports.
- Excellent written and oral communication skills.
- Strong organizational, problem-solving, and analytical skills.
- Ability to manage priorities and workflow.
- Versatility, flexibility, and willingness to work amid changing priorities.
- Acute attention to detail.
- Demonstrated ability to plan and organize projects.
- Ability to work independently and as a member of teams and committees.
- Proven ability to handle multiple projects and meet deadlines.
- Ability to work on complex projects with general direction and minimal guidance.
- Working knowledge of FDA regulations, GMPs, and HACCP.
Nice To Haves
- PCQI certification.
- HACCP certification.
Responsibilities
- Supervise QC Line Inspectors and inbound component and label inspectors.
- Oversee production-floor activities involving Quality and QC Inspectors.
- Train QC Inspectors and evaluate their proficiency and performance.
- Manage inspectors' daily activities and schedule them according to production needs.
- Create weekly and weekend QC schedules while limiting overtime as much as possible.
- Interpret and implement quality control standards to ensure product quality.
- Assist QC inspectors with technical problems and packaging start-up issues.
- Review quality control standards, specifications, and procedures, and evaluate the effectiveness of the quality control program.
- Review and evaluate quality records.
- Train QC staff on new and updated SOPs and GMPs.
- Assist with investigations of nonconformances and customer complaints.
- Inspect products on the manufacturing line for flaws or defects.
- Perform absent QC inspectors' duties to maintain work schedules.
- Ensure compliance with GMP and safety standards.
- Manage the retain-sample program, including ensuring samples are pulled and stored according to company requirements, assisting with retain pulls for OTC and cosmetic inspections, and dispositioning older retains.
- Calibrate ATP instruments and troubleshoot issues with the instruments by consulting the Hygiena technology support team.
- Order Quality supplies.
- Conduct work group meetings as needed to relay management information to QCs and solicit responses to work-related problems.
- Perform other duties or responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
