Supervisor - Quality Control
About The Position
The Quality Control Supervisor leads quality inspection and assurance activities to ensure compliance with customer, regulatory, and company requirements. The role provides leadership, direction, coaching, and development to quality personnel and helps maintain product quality, regulatory compliance, operational excellence, and customer satisfaction. The supervisor oversees quality systems, audits, regulatory compliance, employee development, and continuous improvement while fostering accountability and collaboration. This position supports aviation safety and reliability by helping ensure repaired and manufactured aerospace components meet high standards of quality and safety. It works cross-functionally with Operations, Engineering, Customer Service, and Supply Chain and serves as a key interface with customers, regulatory authorities, and external auditors. The scheduled shift is 10:00 a.m. to 7:00 p.m.; additional hours, including evenings, weekends, or holidays, may be required based on operational needs. Non-exempt employees receive overtime in accordance with applicable laws. Only U.S. persons, as defined in the posting, may be considered. Employment offers are conditioned on successful completion of a background investigation and drug screen. Compensation is determined individually based on factors including experience, education, certifications, skills, internal equity, and market conditions; no salary range is specified.
Requirements
- Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field, or an equivalent combination of education and experience.
- At least 5 years of Quality Assurance experience within aerospace manufacturing or an FAA-regulated repair environment.
- At least 2 years of leadership or supervisory experience.
- Strong knowledge of quality systems, regulatory compliance, and audit management.
- Experience developing, implementing, and maintaining quality processes and procedures.
- Strong leadership, coaching, communication, and problem-solving skills.
- Experience working cross-functionally to resolve quality and operational challenges.
- Ability to interpret technical documentation, specifications, and regulatory requirements.
- Proficiency with Microsoft Office and quality management systems.
- Commitment to safety, quality, customer satisfaction, and continuous improvement.
- Must be a U.S. person as defined in the posting.
- Must successfully complete a background investigation and drug screen as a condition of an employment offer.
Nice To Haves
- FAA Part 145 Repair Station experience.
- Aerospace manufacturing or component repair experience.
- Lean Manufacturing and Continuous Improvement experience.
- Six Sigma Green Belt, Black Belt, or equivalent certification.
- Experience interfacing with FAA representatives and regulatory agencies.
- Experience leading customer audits, regulatory audits, and corrective action programs.
Responsibilities
- Lead daily quality assurance and inspection activities to ensure compliance with customer, regulatory, and company requirements.
- Supervise, coach, and develop quality inspectors and technicians to drive performance and accountability.
- Serve as the primary quality interface with customers, regulatory authorities, and external auditors.
- Maintain and oversee the site's Quality Management System and associated procedures.
- Ensure compliance with FAA Part 145 requirements and applicable aerospace regulatory standards.
- Manage the Repair Station Manual, Quality Manual, and controlled documentation systems.
- Lead internal and external audits and ensure timely implementation of corrective and preventive actions.
- Drive root cause analysis, continuous improvement initiatives, and quality performance enhancements.
- Maintain systems for traceable records, controlled materials, and regulatory documentation.
- Partner with Operations, Engineering, Customer Service, and Supply Chain to resolve quality issues and improve processes.
- Monitor key quality metrics and implement actions to improve product quality, compliance, and customer satisfaction.
- Ensure employee training and qualification requirements are completed and maintained.
- Align people and decisions with the company's vision and quality objectives while driving accountability and results.
- Promote compliance, customer focus, operational excellence, and continuous improvement.
- Communicate openly, address quality concerns proactively, and drive timely resolution of issues.
- Use data, risk assessment, and sound judgment to make informed decisions and improve performance.
- Develop high-performing teams through coaching, feedback, training, and mentorship.
- Establish clear quality expectations, maintain compliance, and deliver strong customer outcomes.
Benefits
- Medical, dental, and vision benefits.
- Employee Assistance Program (EAP).
- Wellness incentives.
- 401(k) with employer matching.
- Training and development curriculum and engineering fellowship programs.
- Paid vacation, sick time, and holidays.
- Parental leave.
- Eligibility for quarterly and annual bonuses, depending on role and site.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
