Quality Control Supervisor
About The Position
The Quality Control Supervisor will manage the Quality Control Laboratory, Wastewater Treatment operations, and the QC Calibration program at Henkel’s Adhesive Technologies business unit. The role provides technical and quality support to manufacturing operations, including product disposition and batch adjustments, and supports investigations of internal nonconformances and customer complaints through root cause analysis and corrective and preventive action implementation. The position also supports quality planning and change management processes, including APQP, PPAP, MOC, CTQ standards, and customer-specific requirements. It manages the Measurement System Analysis program and drives Quality Management System compliance and continuous improvement in accordance with IATF 16949 and ISO 9001 requirements. Domestic travel is under 10%.
Requirements
- Bachelor’s degree in chemistry, engineering, or a related technical field.
- At least 4 years of manufacturing-environment experience in quality or technical work.
- Understanding of IATF 16949 and ISO 9001 requirements, with practical application in the automotive industry.
- Strong knowledge of Control Plans, PFMEA, and Flow Chart development.
- Strong knowledge of Measurement System Analysis (MSA).
- Domestic travel requirement of less than 10%.
Nice To Haves
- Automotive industry experience.
- Analytical and problem-solving skills.
- Six Sigma or statistical experience.
- Experience handling analytical equipment such as spectroscopy, auto titrators, FTIR, and ICP.
- Knowledge of SAP.
- Knowledge of wastewater treatment.
Responsibilities
- Manage Quality Control Laboratory operations, Wastewater Treatment operations, and the QC Calibration program.
- Support investigations of internal nonconformances and customer complaints (NCMR/CCMS), including root cause analysis and CAPA implementation.
- Provide technical and quality support for manufacturing operations, product disposition, and batch adjustments.
- Support and maintain quality planning and change management processes, including APQP, PPAP, MOC, CTQ standards, and customer-specific requirements.
- Manage the Measurement System Analysis (MSA) program and ensure measurement systems are accurate, capable, and compliant with customer and ISO/IATF requirements.
- Drive Quality Management System compliance and continuous improvement through IATF 16949, ISO 9001, SQC, statistical analysis, quality metrics, and cross-functional improvement initiatives.
Benefits
- Medical, dental, vision, and wellbeing insurance plans starting on day 1.
- Paid time off, including sick, vacation, holiday, and volunteer time.
- Flexible and hybrid work policies, depending on role.
- Vacation buy/sell program.
- 401(k) matching.
- Employee share plan with voluntary investment and Henkel matching shares.
- Annual performance bonus.
- Service awards.
- Student loan reimbursement.
- 12-week gender-neutral parental leave, with up to 20 weeks for parents giving birth.
- Fertility support.
- Adoption and surrogacy reimbursement.
- Discounted child and elderly care.
- Scholarships.
- National and international growth opportunities.
- Access to thousands of skills development courses.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
