Quality Control Supervisor

JM Eagle•Ashtabula, OH

About The Position

The Quality Control Supervisor oversees the quality control function to ensure all shipped pipe meets or exceeds company specifications and standards. The supervisor, personally or through subordinates, inspects plastic pipe and fittings during production and in their finished stages, and makes acceptance decisions using standard procedures and instruments. The role heads ISO activities as the ISO Coordinator and works under the general direction of the MOS and Plant Manager, maintaining working relations with other departments and following JM Eagle guidelines and policies.

Requirements

  • Bachelor’s degree from an accredited four-year college or university, or an equivalent combination of education and experience in product production and QC management functions.
  • Intermediate knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
  • Ability to calculate figures and amounts involving percentages, proportions, area, circumference, volume, and other listed calculations, and apply basic algebra and geometry.
  • Ability to solve practical problems with limited standardization and interpret written, verbal, diagrammed, or scheduled instructions.
  • Ability to distinguish product identification, warning indicators, and quality levels; use quality-control tools; and understand written and verbal communications.
  • Ability to stoop, kneel, crouch, crawl, balance, climb and descend ladders or steps, and walk through, under, and around equipment with 30-inch clearance.
  • Ability to push or pull up to 2,500 pounds up to 30 feet with material-handling equipment.
  • Ability to grasp and safely use manual and powered tools and operate machinery at arm’s length.
  • Ability to perform the essential functions, with reasonable accommodations where applicable.

Nice To Haves

  • Internet/Intranet experience.
  • AS400 experience.

Responsibilities

  • Schedule and assign work to subordinates.
  • Train subordinates in inspection and quality processes.
  • Oversee all quality testing of pipe.
  • Investigate customer complaints and recommend resolutions.
  • Oversee quality assurance record keeping.
  • Complete quality reports as necessary or directed and recommend process improvements.
  • Participate in or lead quality projects.
  • Determine whether finished goods are suitable for shipment and returned goods are acceptable for stock.
  • Perform other miscellaneous duties as directed.
  • Head ISO activities as the ISO Coordinator.
  • Make routing and acceptance decisions for plastic pipe and fittings using standard procedures and instruments.
  • Exercise independent decision-making in the quality control function.
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