Quality Control Supervisor
About The Position
Freshpack, a custom cheese packaging company whose products are sold in all 50 states and at most major retailers, is hiring a Quality Control Supervisor. The company has grown from 15 to more than 280 employees over 25 years and anticipates substantial growth over the next 3–5 years. The Quality Control Supervisor maintains product safety and quality so products meet or exceed customer expectations and industry standards. The role leads the QC team, promotes a positive quality and food safety culture, improves quality systems, manages compliance programs, and supports internal and external audits.
Requirements
- Positive leadership abilities.
- Written and communication skills.
- Ability to read, write, and communicate in English.
- Attention to detail, observation, and organizational skills.
- Knowledge and experience in quality control.
- Certification in HACCP and Preventive Controls for Human Food.
- Knowledge of SQF and FDA regulations, with 1–3 years of experience.
Responsibilities
- Drive a positive product quality culture and accountability throughout the organization.
- Meet with department heads to discuss quality trends and promote change.
- Communicate and educate plant-floor personnel on product quality topics.
- Manage the Quality Control Technician team and foster a fair, rewarding, positive working environment.
- Promote communication and engagement, and administer and improve training, bonus programs, and incentives.
- Continuously improve product quality systems and product quality.
- Oversee inspection and calibration programs.
- Ensure products meet or exceed customer expectations, manage customer complaints, lead investigations, and ensure teams resolve issues promptly.
- Provide written responses to customers and help develop solutions to reduce complaints.
- Promote a positive food safety culture and accountability, keep the organization informed about food safety topics, and monitor the organization's food safety culture.
- Assist the food safety team in establishing goals and objectives.
- Continue food safety education by participating in external training.
- Assist with compliance with the SQF Code for Food Manufacturing, preventive controls, HACCP plans, and other regulatory and customer requirements.
- Manage the pest control program and execute the environmental monitoring program.
- Lead efforts addressing foreign material contamination, document control, GMPs, and personnel processing practices.
- Help ensure compliance with third-party SQF, regulatory, and customer audit requirements.
- Maintain food safety certifications and regulatory licenses.
- Audit Freshpack systems and departments for internal compliance and effectiveness.
- Set internal audit expectations and prepare personnel with the knowledge needed for successful audits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
