DC Quality Assurance Supervisor
The Home Depot • Atlanta, GA6d
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DC Quality Assurance Supervisor
The Home Depot•Atlanta, GA
About The Position
The DC Quality Assurance Supervisor ensures inventory accuracy through problem resolution, system and process quality, and vendor compliance. The role builds relationships with internal customers, vendors, and functional groups at the SSC to improve quality within the distribution center and service to more than 100 stores. The position reports to the Operations Manager. It has no permanent direct reports, but provides technical leadership to project work teams, potentially selecting team members, assessing capabilities, providing technical training, sharing information needed to meet objectives, and evaluating project or program performance. The role typically requires overnight travel 5% to 20% of the time. It involves intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting materials or equipment, some of which may be heavy or awkward. The working environment is typically comfortable, with regular exposure to temperature extremes, moving machinery, loud noise, and fumes that may cause noticeable discomfort or a moderate risk of accident or illness.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- At least 2 years of work experience.
- High school diploma and/or GED, or the knowledge, skills, and abilities typically acquired through its completion.
- Demonstrated competencies in operations systems, business communication, creative thinking, and conflict management.
Nice To Haves
- Knowledge of Manhattan WMOS.
- Experience with MS Office Suite.
- Knowledge of RDC warehouse operations.
Responsibilities
- Identify, analyze, and resolve inventory control, warehouse management system, and process issues; conduct root cause analysis, document issues, and recommend improvements.
- Assist in dispositioning freight diverted to the Problem Resolutions Area because of inventory, vendor compliance, or system issues.
- Serve as a liaison between IT, WMS, and Vendor Compliance groups at the SSC and communicate relevant information and processes to DC management and associates.
- Monitor WMS releases from the SSC and ensure successful rollout.
- Audit inbound shipments as directed by SSC partners and prepare detailed reports of deficiencies, including ASN defects and load quality compliance issues.
- Partner with AP, vendors, and IPR to support inventory accuracy and vendor compliance with the DC.
- Train managers and associates on the warehouse management system, load quality reporting, and ASN compliance to improve accuracy and awareness.
- Diagnose, troubleshoot, understand, and maintain hardware, and diagnose related problems.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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