Quality Supervisor

The Kraft Heinz Company•Holland, MI

7d•$77,800 - $97,300•Onsite

About The Position

The Quality Supervisor leads off-shift food safety and quality initiatives at the Holland Factory and supports sanitation supervision. The role evaluates daily production, updates programs and documents to improve processes, and verifies ongoing compliance with food safety, quality, food defense, company, and regulatory programs. Areas of focus include Kraft Heinz policies, KHMS, HACCP, FDA regulations, FSSC, religious laws, and state laws. The supervisor learns facility production processes and regulatory equipment, verifies equipment functionality and adherence to trained programs, and coaches and communicates with employees at all levels. The position maintains quality and food safety programs, supports site auditing and regulatory compliance, and trains and mentors off-shift teams. It supports the site KHMS/ISO Coordinator, helps maintain the plant KHMS program, and works with cross-functional teams and corporate partners on certifications. The role also directs sanitation programs and improvement projects, supports inspections and audit preparation, manages non-conformance follow-up, and helps ensure product disposition, validation, quality tracking, and change-control requirements are met.

Requirements

Preferably at least 3 years of experience in a quality, production, or sanitation department within the food industry.
Preferably at least 3 years in a leadership position in a food manufacturing facility.
Strong understanding of HACCP principles, food safety regulations, quality management systems, sanitation run rules, production processes, and the KHMS framework if applicable is preferred.
Strong leadership, technical, communication, delegation, and organizational skills, with keen attention to detail, are preferred.
Proficiency in Microsoft Office, SAP, Agile, and matrix databases is preferred.

Nice To Haves

At least 3 years of experience in a quality, production, or sanitation department within the food industry.
At least 3 years in a leadership position in a food manufacturing facility.
Strong understanding of HACCP principles, food safety regulations, quality management systems, sanitation run rules, production processes, and the KHMS framework if applicable.
Strong leadership, technical, communication, delegation, and organizational skills, with keen attention to detail.
Proficiency in Microsoft Office, SAP, Agile, and matrix databases.

Responsibilities

Lead the quality department's programs to maintain a high level of food safety and compliance.
Support planning, defining, and directing the site auditing control program to ensure compliance with procedures, policies, GMP standards, Kraft Heinz requirements, and applicable laws.
Perform assignments in accordance with 5S, Six Sigma, and lean manufacturing initiatives.
Support the KHMS system and operational standards in the plant accountability list.
Train, mentor, and lead off-shift Quality, Maintenance, Materials, and Production team members to meet quality program goals.
Support the site KHMS/ISO Coordinator and monitor and maintain the plant KHMS program in accordance with current Kraft Heinz and FSSC/ISO audit standards.
Facilitate and co-lead the site cross-functional quality team and participate with Kraft Heinz corporate to support successful site certifications.
Ensure Specification, KPI, KHMS, FSSC, ISO, and Golden Rules plans are maintained and executed.
Support internal and external inspections and regulatory visits; lead off-shift audit preparation, accompany inspectors, and complete reports for communication and process-owner postings.
Lead follow-up on non-conformances and provide appropriate responses for off-shift risks; review and approve minor change requests.
Monitor weekly sanitation records, follow up on compliance, and ensure adherence to programs and established limits.
Lead plant sanitation improvement, automation, and expansion projects.
Direct and report on plant sanitation programs, including PSS, RSS, PIC/PEC, expansion, and extended runs.
Direct sanitation environmental control programs, including clean-equipment swabs, environmental monitoring, and pathogen testing.
Coordinate and conduct full sanitation audits, including equipment tear-downs, to verify cleaning effectiveness.
Perform assignments in accordance with GMPs, policies, and procedures.
Support compliance with Hold/Release documentation and product disposition.
Complete and lead validation studies for CCPs, OPRPs, and other significant controls using approved methodologies.
Maintain Quality Suite to track and trend quality-check data and create projects as needed.
Perform net-content calculation analysis for new SKUs to meet NIST requirements or retarget current SKUs.
Audit, report, and trend compliance with Golden Rules and other quality principles.
Provide off-shift expertise and support other shifts, including participating in equipment commissioning and startup and ensuring applicable quality and food safety procedures are standardized.
Follow approved control-of-change procedures, review partial HACCP plans, and issue Agile change requests as needed.
Serve as the point of contact for meetings impacting third shift.