Quality Supervisor

Flex•Buffalo Grove, IL
•$59,900 - $82,300

About The Position

The Quality Supervisor supervises and coordinates Quality Assurance Inspection activities on the manufacturing floor. The role oversees quarantine and disposition of nonconforming goods and ensures that applicable policies and processes are followed. It provides immediate supervision and guidance to inspectors, directs daily shift activities, and works with management, production, engineering, customers, vendors, and other functional groups to address quality issues and meet quality goals.

Requirements

  • At least 5 years of related quality experience.
  • Expert functional, technical, people, and/or process management skills, as well as customer relationship skills for internal and external customers.
  • Detailed expertise in a very complex functional or technical area, or broad knowledge across multiple areas, with an understanding of the function's strategic impact across sites.
  • Ability to guide and direct projects and business initiatives.
  • Financial research and statistical skills to resolve complex and conflicting goals.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Responsibilities

  • Assign employees to maximize quality control goals.
  • Ensure directed shift staffing levels are maintained.
  • Hire guiders and inspectors for the shift.
  • Interface with HR and finance regarding employee issues.
  • Research data and implement corrective actions.
  • Review quality reports.
  • Perform process and sub-factory audits.
  • Ensure procedures are followed and may develop procedures for the quality assurance inspection operation.
  • Provide immediate supervision and guidance to inspectors, checking work at frequent intervals.
  • Serve as a liaison between customers and the division regarding quality issues, interacting with outside customers, vendors, and functional peer groups at various management levels.
  • Direct daily shift activities.
  • Confer with management and production to define and maintain quality goals.
  • Train shift guidance staff and inspectors in quality processes.
  • Support engineering and other functions in correcting employee errors.

Benefits

  • Full range of medical, dental, and vision plans
  • Life insurance
  • Short-term and long-term disability
  • Matching 401(k) contributions
  • Vacation and paid sick time
  • Tuition reimbursement
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