Quality Supervisor

Saputo Inc.•Newington, CT

About The Position

The Quality Assurance Supervisor directly supervises laboratory employees to maximize productivity on assigned shifts and in assigned areas while maintaining high quality and food safety standards. The role includes training employees, planning and directing work, responding to product and employee complaints, and resolving problems. The supervisor carries out these responsibilities in accordance with company policies, OSHA regulations, and applicable laws. The position works with plant management and other supervisors to support product quality and productivity, ensure compliance with applicable procedures and guidelines, and maintain quality assurance systems that meet internal and customer requirements. It also involves coordinating schedules and staffing needs, recommending improvements, resolving work and food safety issues, maintaining records, and managing the performance and development of assigned employees. The role requires flexible hours, including weekends.

Requirements

Bachelor’s degree in a science-based field, such as Microbiology, Food Science, or Dairy Science, preferred; alternatively, at least 2 years of high-level plant-based laboratory experience.
Familiarity with Good Manufacturing Practices.
Experience leading and following safety and security policies and procedures.
Ability to follow sanitation and quality policies and procedures and report and follow through on deficiencies.
Proficiency in Microsoft Office Suite and computer-based applications.
Excellent verbal and written communication skills.
Ability to adapt to changing organizational and operational needs and lead others through change.
Ability to handle multiple tasks simultaneously.
Organization, prioritization, and attention to detail.
Strong teamwork and leadership skills, including the ability to work across functions and disciplines.
Ability to select, lead, coach, influence, motivate, develop, engage, and retain a team of employees.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to understand cost-containment and budgetary principles.
Ability to work flexible hours, including weekends.

Nice To Haves

Bachelor’s degree in a science-based field, such as Microbiology, Food Science, or Dairy Science.

Responsibilities

Work with plant management and other supervisory staff to maximize product quality and productivity.
Ensure procedures for product quality, employee safety, and compliance with state and federal guidelines are established and followed.
Support Quality Assurance systems and programs, including process evaluation, product protection, specifications and standards, sanitation, HACCP, GMP, production labeling, and product storage and distribution.
Coordinate schedules and estimate worker-hour requirements for assigned work.
Recommend improvements to production methods, equipment performance, and product quality.
Analyze and resolve work, quality, and food safety problems, or assist employees in resolving them.
Maintain quality and food safety records.
Collaborate with other supervisors to coordinate departmental activities.
Supervise assigned employees’ scheduling and daily activities, including selection, retention, feedback, disciplinary action, and performance management; may participate in grievances or other contract-related activities where a collective bargaining agreement exists.
Train and instruct employees on quality and food safety standards and processes, and oversee the instruction, implementation, and enforcement of relevant policies.
Carry out managerial responsibilities involving planning, evaluating, organizing, integrating, and delegating.
Adhere to the Saputo code of ethics and apply Saputo values.
Perform other duties as assigned.