Quality Supervisor
About The Position
The Quality Supervisor is responsible for supervising and maintaining plant quality systems to ensure compliance with regulatory, federal, and local requirements. The role focuses on identifying and achieving facility quality KPIs through corrective and preventive actions and continuous improvement initiatives. It supports Kraft Heinz management systems and operational standards, maintains site quality and food safety programs, and works with site and corporate teams to support successful certification. The position leads and mentors site QA and Production teams, supports audits and regulatory inspections, manages non-conformances and product hold/release documentation, and conducts validation studies and investigations into quality issues. It also contributes quality expertise during equipment commissioning and startup and ensures that applicable quality and food safety procedures are followed. This is a dayshift role with an early morning start time of 4 a.m. in a manufacturing plant environment with heavy machinery and equipment. The role may require working shifts, weekends, and overtime as needed. Physical demands include occasional keyboard or text input and upright stance, with sedentary exertion of 0–10 pounds and limited movement from the workstation for brief periods.
Requirements
- Demonstrated technical quality or production knowledge of policies and programs in food or relevant manufacturing settings.
- Education or operational/on-the-job knowledge of food science, food production, manufacturing quality/operations, or another relevant environment.
- Strong leadership, technical, communication, and interpersonal skills, with attention to detail.
- Knowledge of quality or production systems, procedures, and policies.
- Ability to handle multiple assignments, develop work plans, and prioritize.
- Knowledge of statistical processes.
- Planning and organizing skills.
- A positive, solutions-focused approach emphasizing preventive, proactive measures and team building.
- Ability to work shifts, weekends, and required overtime as needed.
- Prompt and regular attendance.
Responsibilities
- Plan, define, and direct the site auditing control program to ensure compliance with procedures, policies, GMP standards, Kraft Heinz requirements, and applicable regulatory, federal, and local laws.
- Support the KHMS system and operational standards in the plant accountability list.
- Train, mentor, and lead site QA and Production teams to meet program goals; support the site QCMS/ISO Coordinator.
- Monitor and maintain the plant QCMS/KHMS program in line with Kraft Heinz and International Audit (FSSC/ISO) standards.
- Facilitate and co-lead the site cross-functional QCMS/KHMS team and participate with Kraft Heinz corporate to support successful site certification.
- Maintain specification, KPI, QCMS/KHMS, FSSC, and ISO plans.
- Support internal and external inspections and regulatory visits, including audit preparation, accompanying inspectors, and completing required reports and postings.
- Follow up on non-conformances and provide appropriate responses; review and approve minor change requests.
- Manage hold/release documentation and product disposition.
- Complete validation studies for CCPs, OPRPs, and other significant controls using approved methodologies.
- Audit, report, and trend compliance with Golden Rules and other quality principles.
- Participate in equipment commissioning and startup, helping standardize applicable quality and food safety procedures.
- Follow approved change control procedures, including reviewing partial HACCP plans and issuing Agile change requests as needed.
- Investigate quality issues to identify root causes and recommend or implement corrections, corrective and preventive actions, and quality improvements related to food safety and critical-to-quality items.
Benefits
- Performance-based bonus.
- Healthcare coverage for employees and eligible dependents, with plans tailored to employee and family needs.
- Wellbeing events, resources, and learning opportunities supporting physical, social, emotional, and financial wellbeing.
- Medical and prescription drug coverage.
- Dental insurance.
- Vision insurance.
- Screenings and assessments.
- Paid time off.
- Company holidays.
- Leave of absence.
- Flexible work arrangements.
- Recognition programs.
- Training.
- Employee assistance program.
- Wellbeing programs.
- Family support programs.
- 401(k).
- Life insurance.
- Accidental death and dismemberment coverage.
- Disability coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
