Quality Supervisor

Kraft Heinz•New Ulm, MN

4d•Onsite

About The Position

The Quality Supervisor is responsible for supervising and maintaining plant Quality systems to ensure compliance with regulatory, federal, and local laws. The role focuses on achieving facility Quality KPIs through corrective and preventive actions and continuous improvement initiatives. The position supports auditing, QCMS/KHMS and food safety systems, site certification, inspections, product hold and release, validation studies, equipment commissioning, and investigations into quality issues. It also trains, mentors, and leads site QA and Production teams. This is a dayshift role with an early morning start time of 4 a.m. in a manufacturing plant environment with heavy machinery and equipment. The role may also require shifts, weekends, and overtime as needed.

Requirements

Demonstrated technical quality or production knowledge of policies and programs in food or relevant manufacturing settings.
Education or operational/on-the-job knowledge of Food Science, Food Production, Manufacturing Quality/Operations, or other relevant environments.
Strong leadership, technical, communication, and interpersonal skills, with attention to detail.
Knowledge of quality or production systems, procedures, and policies.
Ability to handle multiple assignments, develop work plans, and prioritize.
Knowledge of statistical processes.
Planning and organizing skills.
Positive, solution-focused approach emphasizing proactive preventive measures and team building.
Ability to work shifts, weekends, and required overtime as needed.
Prompt and regular attendance.
Ability to meet the stated physical demands, including occasional keyboard or text input, upright stance, and limited movement from the workstation for brief periods while occasionally exerting 0–10 pounds of force.

Responsibilities

Support planning, defining, and directing the site auditing control program to ensure compliance with procedures, policies, GMP standards, Kraft Heinz requirements, and applicable laws.
Support the KHMS system and operational standards outlined in the plant accountability list.
Train, mentor, and lead site QA and Production teams to achieve program goals.
Support the site QCMS/ISO Coordinator.
Monitor and maintain the plant QCMS/KHMS program in accordance with current Kraft Heinz and International Audit (FSSC/ISO) standards.
Facilitate and co-lead the site cross-functional QCMS/KHMS Team and work with Kraft corporate to support successful site certification.
Maintain Specification, KPI, QCMS/KHMS, FSSC, ISO, and other plans; support internal and external inspections and regulatory visits.
Support audit preparation, accompany inspectors, complete required reports and postings, follow up on non-conformances, and provide responses as appropriate.
Review and approve minor change requests.
Manage Hold/Release documentation and product disposition.
Complete validation studies for CCPs, OPRPs, and other significant controls using approved methodologies.
Audit, report, and trend compliance with Golden Rules and other Quality principles.
Participate in equipment commissioning and startup, ensuring applicable Quality and food safety procedures are standardized.
Follow approved change control procedures, including reviewing partial HACCP plans and issuing Agile change requests as needed.
Investigate quality issues to identify root causes and recommend or implement corrections, corrective and preventive actions, and quality improvements related to Food Safety and Critical to Quality items.

Benefits

Performance-based bonus eligibility.
Healthcare coverage for employees and eligible dependents, including medical and prescription drug plans.
Dental insurance.
Vision insurance.
Paid time off.
Company holidays.
Leave of absence.
Flexible work arrangements.
Recognition programs.
Training.
Employee Assistance Program.
Wellbeing programs.
Family support programs.
401(k).
Life insurance.
Accidental Death & Dismemberment coverage.
Disability coverage.
Wellbeing events, resources, and learning opportunities supporting physical, social, emotional, and financial wellbeing.