Food Quality Assurance Supervisor

Reser's Fine Foods•Topeka, KS

About The Position

The Food Quality Assurance Supervisor trains QA Technicians to monitor internal food safety and quality systems. The role verifies that food safety and quality programs and policies operate as intended and validates that corrective actions are justified and effective. The supervisor supports technician hiring, training, scheduling, and development; oversees review of critical control point (CCP) monitoring records and pre-shipment reviews; coordinates corrective and preventive actions; and manages implementation of department programs. The role also supports new product launches, investigates issues and complaints, and attends required safety and food safety training. The position is based in food-processing, warehouse, and food-laboratory environments. Conditions may be wet or dry, with temperatures ranging from 25°F to 110°F, and may involve exposure to hazardous materials. Climbing ladders, bending, reaching, and occasionally lifting up to 40 pounds may be required. Production demands may require overtime and evening or weekend scheduling. The position is eligible for a bonus based on company goals and performance.

Requirements

A B.S. or A.A. in Food Science/Technology, Microbiology, or a related field, or at least 3 years in a Quality Assurance position or equivalent experience.
Supervisory experience, with demonstrated leadership and problem-solving skills.
Ability to communicate clearly with all levels of co-workers and management.
Proficient computer skills, including e-mail, Word, and Excel.
HACCP, SQF PCQI, and Internal Auditor certifications.

Nice To Haves

LX and PKMS experience or familiarity is helpful.

Responsibilities

Assist with hiring and training QA Technicians; schedule and manage overtime and adjust schedules to cover food safety and quality requirements during Lead or technician absences.
Develop Leads and technicians through performance feedback, training, and special projects.
Manage review of CCP monitoring records and pre-shipment reviews, ensuring corrective actions are taken and effective when deviations occur.
Coordinate corrective and preventive actions for CCP deviations and other processing issues.
Manage implementation of department programs and verify adherence to requirements.
Assist with new product launches, participate in test batches, and track analytical data during the Intensive Care period.
Investigate issues and complaints using quality tools and Root Cause Analysis; implement corrective actions and preventive measures to address issues and improve processes.
Attend monthly Safety/Food Safety training and other assigned training.