Quality Supervisor Jobs

About The Position

Requirements

• Bachelor’s degree in quality, engineering, science, business, or a related field.
• Minimum of 5 years’ experience in quality systems, quality assurance, regulatory compliance, calibration, or related quality functions.
• Minimum of 1 year of supervisory, team leadership, or project leadership experience.
• Experience supporting or leading Quality Management Systems, audit programs, and corrective action processes.
• Experience working in a manufacturing, technical, or regulated environment.
• Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

Nice To Haves

• Lead Auditor Certification (ASQ, Exemplar Global, or equivalent).
• Experience coordinating quality activities across multiple sites or international operations.
• Experience leading continuous improvement initiatives and cross-functional projects.
• Knowledge of Quality Management Systems, calibration programs, and applicable quality standards.
• Knowledge of auditing principles, corrective action processes, and regulatory compliance requirements.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to lead cross-functional initiatives and influence stakeholders at all levels of the organization.
• Proficiency with Microsoft Office and quality system documentation tools.

Responsibilities

• Lead the administration, maintenance, and continual improvement of TSI’s Quality Management System (QMS), ensuring compliance with applicable quality standards (e.g., ISO 9001, ISO 17025), customer requirements, and regulatory expectations.
• Lead and manage internal and external quality audits, including customer, certification, and regulatory audits, and serve as the primary quality systems representative during audit activities.
• Own the Corrective and Preventive Action (CAPA) process, including investigation support, corrective action implementation, documentation, effectiveness verification, and closure management.
• Plan, coordinate, and facilitate Management Review activities.
• Maintain quality system procedures and forms, and support implementation of quality system improvements across the organization.
• Supervise, coach, and develop Quality Assurance Inspectors and Calibration Technicians, including assigning work, establishing priorities, providing training, supporting employee development, and managing performance.
• Oversee the Measurement and Test Equipment (M&TE) calibration program, including calibration scheduling, record maintenance, vendor coordination, and compliance monitoring.
• Provide oversight and support for inspection activities, including receiving inspection, quality audits, inspection records, and compliance with established quality requirements and procedures.
• Monitor changes to applicable quality standards, regulatory requirements, and industry best practices; communicate impacts and ensure required updates are implemented across quality system and calibration processes.
• Partner with Manufacturing, Engineering, Operations, Supply Chain, and other functions to resolve quality issues, support compliance initiatives, and drive process improvement efforts that enhance operational effectiveness and customer satisfaction.
• Develop and deliver quality and compliance training, promote awareness of quality system requirements, and foster a culture of continual improvement throughout the organization.
• Establish, monitor, and communicate quality system and calibration metrics, providing recommendations regarding compliance risks, performance trends, and improvement opportunities.
• Coordinate and track training records related to the QMS.
• Recruit, develop, and retain high-performing quality team.
• Establish performance expectations and provide ongoing coaching, feedback, and development opportunities.
• Conduct performance evaluations and support compensation and talent planning processes.
• Foster employee engagement, accountability, and professional growth.
• Build capabilities through training, mentoring, and knowledge sharing.

Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off, paid holidays, and paid floating holidays.
• Life insurance, employee assistance program (EAP), and professional development opportunities.