Quality Supervisor

Kenco•Rockford, IL

About The Position

The Site Quality Supervisor assists in managing the site's quality management system and ensures processes and procedures are developed in accordance with applicable standards and customer requirements. The role serves as a site leader in developing documents and tools to guide and improve the quality management system, and educates operational personnel on its requirements. It also supports and assesses implementation of the Kenco Operating System as it relates to quality assurance. The position is expected to travel approximately 25% or less. A passport is not required, but recommended. The stated approximate pay range is $67,760 to $101,640.

Requirements

  • Bachelor’s degree in engineering, business, or a related field, or equivalent years of experience. Equivalent experience is defined as one year of professional experience for each year of college requested.
  • 2–4 years of experience in a quality assurance role.

Nice To Haves

  • Regulatory affairs experience, such as FDA or DEA experience.
  • Knowledge and experience with ISO 9001:2015.
  • ASQ or other accredited certification as an ISO lead auditor.
  • ASQ CSSGB certification.

Responsibilities

  • Maintain, update, and add site policies, procedures, standard work instructions, and tools as needed to improve the quality management system.
  • Administer the internal audit program by training auditors, auditing processes and procedures, and measuring results to ensure quality management system compliance.
  • Identify training needs and organize training interventions to meet quality standards.
  • Investigate customer complaints and non-conformance issues, and conduct root cause and corrective action investigations to improve the quality management system.
  • Collect and compile statistical quality data and analyze it to identify opportunities to improve the quality management system.
  • Support and assess implementation of the Kenco Operating System as it relates to quality assurance.
  • Educate operational personnel on quality management system requirements.

Benefits

  • Medical insurance, including HSA, HRA, and FSA accounts.
  • Supplemental insurance, including critical illness, hospital indemnity, and accidental injury coverage.
  • Dental insurance.
  • Vision insurance.
  • Basic life and supplemental life insurance.
  • Short-term and long-term disability.
  • Paid parental leave.
  • 401(k).
  • Paid time off, approximately two weeks, with accrual beginning on the first day of employment.
  • 10 employer-paid holidays.
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