Quality Supervisor

Seaman Corporation • Bristol, TN

3d • Onsite

About The Position

Seaman Corporation is seeking a Quality Supervisor to join its Operations team in Bristol, Tennessee. The position reports to the Quality Manager and oversees product testing to ensure products meet specified standards. The Quality Supervisor maintains and improves the quality system, provides technical support to internal and external customers, manages personnel, and plans and conducts activities to ensure product specifications and quality standards meet or exceed customer requirements. The role also coordinates responses to customer inquiries and complaints.

The Quality Supervisor oversees day-to-day laboratory activities and Plant 4 QC associates, reviews test results, leads process improvement and root-cause investigations, and works with manufacturing and other functions to support quality and process improvement. The role serves as the quality assurance contact for FiberTite certification agencies, manages laboratory equipment calibration and maintenance, and maintains a visible presence on the production floor. Supervisory responsibilities are included, and travel is 5%. Candidates must pass a drug test before beginning employment.

Requirements

• Bachelor’s or technical degree in Quality Management, Engineering, or a related field.
• At least 5 years of experience in a quality control or assurance role in a manufacturing environment.
• Ability to pass a drug test before beginning employment.

Nice To Haves

• Chemistry or formulations experience.

Responsibilities

• Manage day-to-day laboratory activities, including work prioritization and allocation, issue resolution, and timely release of material for shipment.
• Supervise Plant 4 QC associates in accordance with company policies and applicable laws, including training, work scheduling, timekeeping, and attendance.
• Monitor associate performance, provide regular feedback, set measurable skill development goals, and administer disciplinary action when necessary.
• Review test data for conformance to specifications and conduct trend and statistical process control (SPC) analysis as needed.
• Plan and lead process improvement and variation-reduction efforts, including team projects addressing scrap and deviations.
• Work with Manufacturing, Production Planning, and Logistics, and provide technical support to Manufacturing, R&D, Innovation Technology, and other areas on process improvement trials in Bristol production.
• Conduct root-cause investigations for off-specification results and escalate significant quality deviations to the Plant Manager and Corporate QA Manager.
• Audit production lines and departments for compliance with industry regulations and company standards.
• Investigate and respond to customer quality complaints, leading root-cause analysis through resolution.
• Serve as QA contact for FiberTite certification agencies, maintain compliance with certification standards, submit modification requests when appropriate, and update QA manuals as needed.
• Manage calibration and maintenance of laboratory equipment and recommend changes when appropriate.
• Maintain a visible floor presence to support the production team and foster positive working relationships.
• Perform other duties as required.

Benefits

• Company performance bonus in addition to base salary.
• Professional development opportunities, including tuition reimbursement, course training, and networking.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off (PTO), volunteer time off (VTO), and paid holidays.
• Department outings, holiday parties, and an annual company-wide dinner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level