Supervisor Quality

Linacast•Port Huron, MI

About The Position

The Quality Supervisor manages the daily processes and personnel required to ensure company products and services meet customer and regulatory standards. The role leads inspection teams, enforces quality procedures, and drives continuous improvement to prevent defects and reduce production waste. It leads quality management systems and inspects products or services for compliance with company and industry standards. The supervisor oversees the Quality department and Quality Lab, schedules and coaches quality technicians and inspectors, audits production and materials, investigates quality failures, and maintains quality documentation and reporting. The role also plans staffing and work assignments to meet customer demands and production goals, monitors campus performance KPIs, and works with employees, supervisors, and managers. The position requires compliance with applicable legislative requirements and facility standards, including ISO 45001, ISO 14001, IATF 16949, and Linamar Quality Basics. The position is scheduled for 45 hours per week, with overtime when required by department demands. Schedules and changes to working hours require department manager approval and may change at the manager’s discretion.

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, or a related field.
  • Proven track record in a Quality supervisory role.
  • Strong analytical, problem-solving, and leadership abilities.
  • Excellent communication skills.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Strong organizational, planning, and documentation skills.
  • Team player.
  • Reliable and motivated.
  • Flexible and detail-oriented.
  • Ability to work 45 hours per week and overtime when required due to department demands.

Responsibilities

  • Apply knowledge of GD&T, CMMs, and other aspects of supervising the Quality department and Quality Lab.
  • Direct, mentor, and schedule quality technicians and inspectors; remove operational barriers and coach team members on defect criteria and attendance.
  • Perform regular audits of production lines, raw materials, and finished goods to verify compliance.
  • Implement cycle-counting programs and audits to maintain data integrity.
  • Investigate product rejections, customer complaints, and process failures, and implement corrective and preventive actions.
  • Maintain inspection logs, batch records, and compliance metrics for internal review and external regulatory audits.
  • Determine labor requirements needed to meet customer demands while maintaining labor budgets.
  • Plan, organize, and communicate work structures, assignments, schedules, and responsibilities to ensure production goals are met.
  • Monitor campus performance KPIs and take necessary actions to resolve manufacturing issues.
  • Interact effectively with employees, supervisors, and managers.
  • Ensure compliance with applicable legislative requirements and facility standards, including ISO 45001, ISO 14001, IATF 16949, and Linamar Quality Basics.
  • Perform other duties as assigned.
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