Public Safety Officer Jobs

About The Position

Requirements

• One year of relevant experience in public safety, corrections, emergency medical services, or the military.
• Valid driver’s license.
• Valid Connecticut Guard Card.
• Ability to read, write, speak, and understand English.
• Ability to exercise discretion and sound judgment, and to perform duties promptly and consistently with little direction based on circumstances.
• Focus on providing an exceptional experience to patients, customers, staff, organizations, and internal and external partners.
• Ability to analyze and solve difficult situations, problem events, and emergencies.
• Attention to detail and ability to handle tasks independently.
• Basic to intermediate computer and technology skills, including electronic tools and resources.

Nice To Haves

• Two years of relevant experience.
• Basic First Aid and CPR.
• Crisis Prevention Institute (CPI) training.
• Management of Aggressive Behaviors (MOAB) training.
• Multilingual ability.

Responsibilities

• Provide professional, customer-service-focused assistance to patients, visitors, families, colleagues, clinicians, physicians, first responders, and other members of the Hartford HealthCare community.
• Patrol and round the facility to identify concerning activity, safety concerns, and other problems.
• Check credentials and provide information or directions when assigned to fixed areas.
• Operate vehicles safely and comply with traffic and safety rules when assigned to mobile patrols.
• Respond promptly and use problem-solving skills to take appropriate action in managing and investigating security incidents and hazards.
• Maintain current knowledge of instructions, policies, and procedures, and perform work in accordance with them.
• Share information with other Public Safety Officers, maintain accurate activity logs, and complete reports and documentation.
• Partner with law enforcement and other first responders when circumstances warrant.
• Inform a supervisor or other leadership of unusual situations and request additional assistance as needed.
• Complete other duties as assigned.

Benefits

• Competitive benefits program designed to support work/life balance.
• Career development and growth opportunities.