Safety Officer Jobs

About The Position

Requirements

• High school diploma or equivalent; experience in a hotel or related field is preferred.
• Flexibility to work long hours when required.
• Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand throughout the entire shift.
• Ability to climb and descend stairways and run.
• Ability to physically deter individuals who pose a threat to employees or guests.
• Maintain a warm and friendly demeanor.
• Effective verbal and written communication with employees and guests at all levels, using an attentive, friendly, courteous, and service-oriented manner.
• Ability to listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Effectiveness in handling problems, including anticipating, preventing, identifying, and solving them.
• Ability to understand and apply complex information and data from various sources.
• Ability to maintain confidentiality of information.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Use proper radio etiquette at all times.
• Maintain visual contact with the Front Desk/Night Auditor and the hotel front door by remaining in the Lobby when not conducting property walks.
• Maintain and review the daily activity log.
• Keep guest and employee incidents confidential.
• Hold briefings with Guest Services staff at the beginning and end of the shift.
• Check visitor and employee identification as necessary.
• Provide access to secured areas for authorized personnel.
• Maintain awareness of legal limitations on the position under applicable local, state, and federal ordinances.
• Assist guests to their rooms or help them enter their rooms according to hotel standards.
• Assist during medical emergencies and respond to emergency situations, including medical, security, and guest complaint situations.
• Investigate assault complaints and respond to and investigate altercations.
• Assist outside agencies as necessary to maintain effective liaison.
• Understand hotel and guestroom locking systems.
• Monitor TV cameras, if applicable.
• Administer First Aid/CPR and the Heimlich Maneuver as necessary.
• Challenge suspicious persons and check for safety hazards.
• Complete clear and concise incident and accident reports.
• Monitor employees entering and exiting the building.
• Investigate property losses, guest and employee accidents and illnesses, and crimes against the hotel.
• Document all deliveries.
• Patrol assigned areas to ensure they are secure and free of unauthorized persons and disturbances.
• Provide escorts to people carrying money or when otherwise requested.
• Issue and inventory pagers, radio equipment, and keys daily, if applicable.
• Attend required hotel meetings and training.
• Maintain regular attendance, personal appearance, grooming, and the required uniform and nametag.
• Comply with Highgate Hotel standards and regulations, support safe and efficient hotel operations, and help identify problem areas and implement solutions.
• Anticipate, prevent, identify, and resolve problems; understand and apply information from various sources to meet objectives.
• Cross-train in other hotel-related areas, maintain confidentiality, and anticipate guest or operational needs.
• Perform other duties as requested by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For employees based in Washington: up to 20 days of paid vacation per year, based on classification and length of service, and paid sick and safe time accrual and carryover as described in the posting.
• For employees based in Colorado: up to 20 days of paid vacation per year, based on classification and length of service, and paid sick leave as described in the posting.
• For employees based in California: up to 20 days of paid vacation per year, based on classification and length of service, with specified alternatives or adjustments for certain Los Angeles employees; paid sick time accrual and carryover as described in the posting.