Safety & Security Officer

Marriott Vacations Worldwide•San Francisco, CA

About The Position

At Marriott Vacations Worldwide (MVW), the Safety & Security Officer helps provide Owners and guests with memorable vacation experiences in a supportive, friendly work environment. The officer patrols the property, monitors security and life-safety systems, responds to accidents and disturbances, assists with first aid and room access, and handles lost-and-found items. The role also involves guest service, accurate use of computer systems and written documents, and helping mitigate OSHA and FLS risks. Specific duties may vary by property, team size, or facility.

Requirements

Available to work various shifts, holidays, and both weekend days.
Able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Able to stand, sit, or walk for extended periods of time.
Able to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
May be subject to background and drug screening in accordance with company policy and applicable legal requirements.

Responsibilities

Patrol all areas of the property on foot or by vehicle using specified equipment, such as a flashlight and high-visibility jacket.
Administer first aid and CPR to Owners, guests, or associates as required.
Help ensure Owner and guest areas and meeting rooms are secure, and assist guests with room access.
Monitor CCTV, perimeter alarm systems, duress alarms, and fire life-safety systems.
Respond to accidents involving Owners, guests, or associates and determine whether emergency aid is required.
Defuse disturbances or altercations involving Owners, guests, or associates in accordance with company policies and procedures.
Handle lost-and-found items, including logging and returning them.
Use computer systems and prepare and review written documents accurately and completely; answer the phone using proper telephone etiquette.
Oversee OSHA and FLS violations to mitigate property risks.
Welcome and greet guests, anticipate and address their needs, and interact promptly and professionally with colleagues and guests.
Contribute to team goals and follow company policies and safety procedures.