Safety & Security Officer

Marriott Vacations Worldwide•Kaanapali, HI

About The Position

At Marriott Vacations Worldwide (MVW), the Safety & Security Officer helps provide Owners and guests with memorable experiences in a supportive, friendly, and beautiful work environment. The officer patrols the property, responds to incidents and emergencies, monitors security and life-safety systems, supports guest access, handles lost and found, and helps mitigate safety risks. Duties may differ by property, team size, or facility.

Requirements

  • Must have a valid Hawaii State Guard Card.
  • A valid driver's license may be required, with at least one year of clean driving history.
  • Available to work various shifts, holidays, and both weekend days.
  • Able to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
  • Able to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
  • May be required to undergo background and drug screening, contingent on company policy and applicable legal requirements.

Responsibilities

  • Patrol all areas of the property on foot or by vehicle using specified equipment, such as a flashlight and high-visibility jacket.
  • Administer first aid and CPR to Owners, guests, or associates as required.
  • Ensure Owner/guest and meeting rooms are secure and assist Owners and guests with room access.
  • Monitor CCTV, perimeter alarm systems, duress alarms, and fire life-safety systems.
  • Respond to Owner/guest or associate accidents and determine whether emergency aid is required.
  • Defuse Owner/guest or associate disturbances and altercations in accordance with company policies and procedures.
  • Handle lost-and-found items, including logging and returning items.
  • Use computer systems, prepare and review written documents accurately and completely, and answer the phone using proper telephone etiquette.
  • Oversee OSHA and FLS violations to mitigate risks throughout the property.
  • Welcome and greet guests, anticipate and address their needs, interact professionally and promptly with colleagues and guests, contribute to team goals, and follow company policies and safety procedures.

Benefits

  • Competitive pay
  • Medical, dental, and vision opportunities
  • 401(k) opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition reimbursement
  • Professional counseling and family support
  • Growth and development opportunities
  • Site-specific perks
  • $1,000 sign-on bonus for eligible new hires, paid in $500 increments at 90 and 180 days, subject to eligibility conditions
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