Safety & Security Officer

Marriott Vacations Worldwide

About The Position

At Marriott Vacations Worldwide (MVW), the Safety & Security Officer helps provide Owners and guests with memorable vacation experiences in a supportive work environment. The role supports property safety and security, responds to emergencies and disturbances, assists guests and associates, and helps uphold company policies and guest-service standards. Specific duties may vary by property, team size, or facility.

Requirements

A valid driver's license is required.
Availability to work various shifts, holidays, and both weekend days.
Ability to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
Ability to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
May be required to undergo background and drug screening, subject to company policy and applicable legal requirements.

Responsibilities

Patrol all areas of the property on foot or by vehicle using specified equipment.
Administer first aid and CPR to Owners, guests, or associates as required.
Ensure Owner/guest and meeting rooms are secure and assist Owners and guests with room access.
Monitor CCTV, perimeter alarm systems, duress alarms, and fire life safety systems.
Respond to accidents involving Owners, guests, or associates and determine whether emergency aid is required.
Defuse disturbances or altercations involving Owners, guests, or associates in accordance with company policies and procedures.
Handle lost-and-found items, including logging and returning them.
Use computer systems, prepare and review written documents accurately and completely, and answer the phone using proper telephone etiquette.
Oversee OSHA and FLS violations to mitigate risks throughout the property.
Welcome and greet guests, anticipate and address their needs, and interact professionally and promptly with colleagues and guests.
Contribute to team goals and follow company policies and safety procedures.
Work various shifts, holidays, and both weekend days.

Benefits

Competitive pay.
Medical, dental, vision, and 401(k) opportunities; eligibility varies by position.
Travel discounts.
Credit union membership.
Tuition reimbursement.
Professional counseling and family support.
Growth and development opportunities.
Free on-site parking.
Complimentary soft drinks, lunch, dinner, and morning tea and coffee.
Work shoe credit through Shoes for Crews twice a year.
Hats, sunscreen, and jackets provided as needed for employees working outdoors.
Way to Go incentive deposited onto a Wisely card.
Quarterly celebrations and Brand Champion nominations.
Monthly birthday recognition, guest-recognition incentives, and department team-building events.
Free ferry rides through the hotel’s ferry or full reimbursement for a public ferry needed to get to work, subject to conditions.
Guest Satisfaction Survey awards of up to $100 a month if department-specific goals are met.
Discounted parking in Red Hook.
Complimentary excursions with Cruz Bay Water Sports.