Safety & Security Officer

Marriott Vacations Worldwide•Koloa, HI

About The Position

At Marriott Vacations Worldwide (MVW), the Safety & Security Officer helps provide Owners and guests with memorable vacation experiences in a supportive, friendly, and beautiful work environment. The role supports property safety and security, assists guests and associates, and contributes to team goals while following company policies and safety procedures. Specific duties may differ by property, team size, or facility.

Requirements

  • Valid Hawaii State Guard Card.
  • Availability for all shifts, including third shift (overnight).
  • Valid driver's license may be required, with at least one year of clean driving history.
  • Ability to reach overhead and below the knees; bend, twist, pull, and stoop; and stand, sit, or walk for extended periods.
  • Ability to lift, carry, push, or pull items weighing up to 50 pounds without assistance.
  • May be required to complete background and drug screening, contingent on company policy and applicable legal requirements.

Responsibilities

  • Patrol all areas of the property on foot or by vehicle using specified equipment.
  • Administer first aid and CPR to Owners, guests, or associates as required.
  • Ensure Owner/guest and meeting rooms are secure and assist Owners and guests with room access.
  • Monitor CCTV, perimeter alarm systems, duress alarms, and fire life safety systems.
  • Respond to Owner/guest or associate accidents and determine whether emergency aid is required.
  • Defuse Owner/guest or associate disturbances and altercations in accordance with company policies and procedures.
  • Handle lost-and-found items, including logging and returning them.
  • Use computer systems; prepare and review written documents accurately and completely; and answer phones using proper telephone etiquette.
  • Oversee OSHA and FLS violations to mitigate risks throughout the property.
  • Welcome and greet guests, anticipate and address their needs, and interact professionally and promptly with colleagues and guests.
  • Contribute to team goals and follow company policies and safety procedures.
  • Work various shifts, holidays, and both weekend days.

Benefits

  • Competitive pay.
  • Medical, dental, vision, and 401(k) opportunities.
  • Travel discounts.
  • Credit Union membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
  • Free on-site employee parking.
  • Complimentary soft drinks, coffee, and tea.
  • Company-branded attire for outdoor associates.
  • Complimentary work shoes.
  • Quarterly team luncheon celebrations and awards.
  • Discounts at on-site food outlets.
  • Discounted theme park tickets and rental cars.
  • Community service opportunities.
  • Sustainability awards — Audubon Green Lodging.
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