About The Position

The Public Safety Officer performs routine surveillance of Phelps Health properties, grounds, and buildings to help provide a secure and protected environment for staff, patients, and visitors. The officer conducts foot and vehicle patrols, responds to calls for service throughout the facility and grounds, and maintains accurate records of routine activities. The role also responds professionally to situations with an elevated possibility of disturbance or violence, seeking to de-escalate and control potential threats. The officer communicates safety and security concerns, emergencies, and potentially dangerous or life-threatening situations to the Director of Public Safety or designee. The position involves contact with patients, families, visitors, and employees, as well as possible exposure to unpleasant conditions and aggressive or abusive people. This is a 0.5 part-time position.

Requirements

  • High school diploma or GED.
  • Graduation from a Law Enforcement Academy.
  • At least 1 year of road experience as a Patrol Officer, or 4 years of active experience in Law Enforcement Detention.
  • Current BLS certification through the American Heart Association.
  • Must meet one of the following: be a commissioned law enforcement officer in good standing with the Missouri State POST Commission; have held a valid law enforcement commission during the three years immediately preceding appointment; or meet the criteria of a qualified retired peace officer as defined under § 571.030(12) RSMo.
  • Valid motor vehicle license.
  • Ability to follow written and verbal instructions and read and interpret safety and security policies and procedures.
  • Ability to stand for long periods and walk or run long distances, including on stairs, long corridors, or parking lots.
  • Ability to operate patrol vehicles safely.

Responsibilities

  • Conduct routine surveillance of Phelps Health properties, grounds, and buildings.
  • Perform foot and vehicle patrols and respond to calls for service throughout the facility and grounds.
  • Respond professionally to potential disturbances or violence and work to de-escalate and control threats.
  • Treat others compassionately, sensitively, and responsively, and respect the confidentiality of patient information while applying relevant HIPAA regulations.
  • Provide service updates and follow-up to requesting departments and staff.
  • Complete shift activities within the allotted time, including daily shift logs and incident reports.
  • Maintain timely and accurate records of routine activities, rounds, and incidents, and provide written reports to designated managers and departments as required.
  • Communicate safety and security issues, emergencies, and potentially dangerous or life-threatening situations to the Director of Public Safety or designee.
  • Coordinate and communicate about emergencies, incidents, or crisis situations calmly and professionally.
  • Monitor, assist with, and direct parking on hospital premises according to policy and direction.
  • Communicate clearly verbally and in writing, share important information promptly, listen attentively, ask clarifying questions, and manage distractions and interruptions.
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