Public Safety Officer

Beth Israel Lahey Health•Plymouth, MN

4d•$21 - $26•Onsite

About The Position

The Public Safety Officer supports a hospital safety program by conducting rounds, responding to service calls and emergencies, monitoring assigned areas, and providing customer-focused service to patients, visitors, and staff. The role may include patient watches, parking lot audits, post assignments, switchboard and dispatch coverage, coordination with local emergency services, and use of CCTV systems. Officers are expected to maintain clean, organized posts, equipment, and vehicles. Per diem officers must work at least three shifts per month, including one weekend shift and one overnight shift or shift coverage as needed, and must work one major summer holiday and one major winter holiday. The position requires frequent physical activity, sustained concentration and problem solving, and regular use of communication and computer equipment. Staff are required to be vaccinated against influenza as a condition of employment. This position is covered by a collective bargaining agreement.

Requirements

At least one year of experience in a related role.
Thorough working knowledge of the hospital environment.
High school diploma or equivalent.
Ability to use a telephone, computer, communications software, and dispatch software.
Obtain and maintain a Massachusetts License to Carry within six months of employment.
Maintain a Massachusetts driver's license.
Successfully complete IAHSS Basic Security Officer training within 60 days of employment.
Obtain and maintain MOAB Certification within three months of employment; CPI or another certification may be substituted until organizational training is offered.
Must be vaccinated against influenza as a condition of employment.

Nice To Haves

Previous or current law enforcement and/or military experience.

Responsibilities

Conduct proactive interior and exterior rounds to prevent and identify criminal activity, safety concerns, and public safety hazards.
Respond to public safety calls for service, triage emergencies, and address emergency situations.
Perform patient watches and monitoring, rounding, parking lot audits, and post assignments as directed by Post Orders.
Provide coverage at the Switchboard, Communication and Dispatch Center.
Act as a liaison between the hospital and local emergency services.
Use CCTV systems to identify, report, and address public safety concerns.
De-escalate crisis situations verbally and, when necessary, use physical restraint techniques.
Contribute to a high-quality, community- and customer-service-based safety program.
Maintain a clean and organized post, equipment, and vehicle, and perform basic cleaning when necessary.
Provide exceptional customer-focused service to patients, visitors, and staff while supporting the hospital's core values and mission.
Per diem officers must work at least three shifts per month, including one weekend shift and one overnight shift or shift coverage as needed, plus one major summer holiday and one major winter holiday.