Public Safety Officer
About The Position
UChicago Medicine is hiring a Public Safety Officer for its Hyde Park location. This is a 100% onsite role for someone based in the greater Chicagoland area. Under the general supervision of the Public Safety Supervisor, the officer helps maintain a secure and safe environment for faculty, staff, patients, visitors, and property. The role includes department communications, receiving and rotating emergency and non-emergency calls at the dispatch center, and gathering information to determine each request’s nature, urgency, location, and scope. The officer supports and mentors Public Safety Coordinators, supervises shift operations, conducts foot and mobile patrols, responds to emergencies, and coordinates services and resources during routine operations and emergency responses. The position also provides escorts, responds to difficult or abusive patients and visitors, assists clinical staff with restraints when necessary, monitors CCTV, maintains records, prepares incident reports, supports investigations, communicates information across shifts and to leadership and UCPD, and may attend legal proceedings to provide incident details. The position is full-time, with 8-hour day shifts in the Security Department. The job requires a high school diploma or GED and a valid driver’s license. UChicago Medicine-provided training and certifications must be completed within the first 180 days of employment.
Requirements
- High school diploma or GED.
- Valid driver's license.
- Complete UChicago Medicine-provided training and certifications within the first 180 days of employment: Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification, International Association of Health Safety and Security (IAHSS) Advanced Certification, CPR/AED Certification, Defensive Tactics, Handcuffing Certification, and Use of Restraints.
Nice To Haves
- Associate degree in Criminal Justice or an equivalent field.
- At least one year of experience in health care.
Responsibilities
- Mentor and provide support to Public Safety Coordinators.
- Supervise shift operations.
- Conduct foot patrols in assigned areas, double-tap required tour access points, and report identified safety and security risks or issues.
- Conduct mobile patrols on grounds and in parking garages as assigned.
- Verify that areas are properly locked and secured during patrols.
- Respond immediately to unplanned life-safety or security emergencies and drills or exercises.
- Request emergency services and/or UCPD assistance when necessary.
- Manage two-way communications and resources during daily operations and emergency response.
- Provide security escort services when requested.
- Respond to difficult and/or abusive patients and visitors when requested by staff, and assist clinical staff in restraining patients when necessary.
- Provide security in high-risk areas.
- Perform dispatch communications functions and monitor CCTV.
- Maintain accurate records of requests for service and other departmental activities.
- Assign Incident Report numbers and complete accurate, detailed reports for security-related incidents.
- Assist with investigations of criminal and/or suspicious occurrences in the medical center.
- Communicate necessary information to other shifts, department administration, leadership, and UCPD in a timely manner.
- Direct and coordinate responses to service calls and alarms.
- Attend court or other legal proceedings to provide details of specific incidents as required.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
