Property Manager Jobs

About The Position

Requirements

• Strong working knowledge of customer-service principles and practices.
• Ability to read, analyze, and interpret technical procedures, leases, regulations, and similarly complex documents.
• Proficiency and working knowledge of Microsoft Office applications.
• Florida Community Association Manager (CAM) license.
• Valid Florida driver’s license.
• Ability to work extended periods and be flexible with hours, potentially including nights and weekends.
• Ability to react to and address emergency situations in a timely manner.
• Strong management, customer-service, and supervisory skills.
• Ability to run Board of Directors meetings according to Robert’s Rules of Order when necessary.
• Some locations require bilingual English and Spanish.

Responsibilities

• Coordinate the company’s property-management services and ensure contractual obligations are met or exceeded.
• Prepare the association’s annual budget; analyze and distribute monthly financial statements, operating variances, cash management information, and receivables-collection strategies.
• Maintain complete and accurate property files, records, communications, and management-system documents; organize records according to company standards.
• Coordinate with headquarters support staff on company procedures for processing and distributing information, and provide detailed, accurate status reports on assigned properties.
• Supervise on-site team members, develop and evaluate maintenance and management service needs, promote professional conduct and safety, and motivate staff to work as a team.
• Build and maintain collaborative relationships across departments and project teams; prepare for and chair team meetings as needed.
• Maintain current knowledge of applicable statutes, regulatory requirements, community documents, policies, and procedures.
• Coordinate new-resident move-ins, including introductions, orientation to staff and the building, review of available services, and explanation of building rules and regulations.
• Maintain high service standards through personal follow-up; respond to calls and correspondence promptly and professionally.
• Maintain professional relationships with the Board of Directors, unit owners, and vendors; run Board meetings when necessary according to Robert’s Rules of Order.
• Prepare management reports covering administrative matters, financial status, property condition, project progress, and recommendations; present reports, action plans, budgets, and bid analyses professionally.
• Attend monthly managers’ meetings and organize time to balance competing project demands.
• Monitor, evaluate, and negotiate contracts; ensure vendors provide required certificates of insurance and business licenses; update related documents.
• Maintain association communications, including menu boards, newsletters, and the association website.
• Process violations, work orders, architectural-control applications, lease applications, and sale applications as required.
• Track cash balances and funding availability for projects; manage cash flow for capital improvements; monitor aging reports and collections, including timely legal action and updates to the collection module.
• Maintain equipment-maintenance logs and inventory, and update the preventive-maintenance manual quarterly.
• Continually seek improvements to work processes and results to better meet client expectations.